Sukihanh Nguyen

• Delivering unforgettable guest experiences by creating a safe, welcoming atmosphere at concerts and live events.
• Mastered the art of crowd flow — guiding thousands smoothly through entrances, seating, and exits, even under intense pressure.
• Acted as the go-to problem-solver, handling last-minute seating changes, distressed guests, and unexpected challenges with a calm, can-do attitude.
• Communicating clearly and kindly across all levels — from first-time concertgoers to event security teams — keeping operations running smoothly.
• Kept a sharp eye on every detail, spotting and resolving potential safety issues before they became problems.
• Proudly contributing to the success of major events, balancing professionalism with genuine excitement for every show.
• Thrived as part of a high-energy team, showing up early, staying late, and always bringing a strong work ethic and positive spirit.

• Translated inspiration into action by solving customer styling needs.
• Increased revenue and sales through strategic merchandising, inventory selection and visual display techniques.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Proven ability to develop and implement creative solutions to complex problems.
• Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
• Maintained 95% client retention rate, ranking among top performers in region.

• Provided one-on-one behavioral therapy to children and young adults, supporting individualized treatment plans designed by Board Certified Behavior Analysts (BCBAs).
• Implemented evidence-based strategies, such as Applied Behavior Analysis (ABA), to build social, communication, and life skills in a supportive, encouraging environment.
• Carefully tracked client progress through detailed data collection, reporting key insights to the clinical team to help refine and personalize care plans.
• Adapted quickly to clients’ unique needs, using creativity and patience to maintain engagement and foster positive behavior change.
• Communicated consistently and compassionately with families, caregivers, and multidisciplinary teams to ensure consistent support across environments.
• Maintained a calm, energetic, and professional demeanor even in high-pressure or emotionally challenging situations.
• Celebrated small victories daily, understanding that meaningful change happens one step at a time with care, consistency, and heart.

• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Bussed and reset tables to keep dining room and work areas clean.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Cultivated warm relationships with regular customers.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Took initiative to contribute to the store’s visual identity by assisting in painting and redesigning the space, enhancing the overall atmosphere and customer appeal.
• Worked closely with the management team to brainstorm creative visual displays and improve store layout for better traffic flow and product visibility.
• Balanced customer-facing responsibilities with back-end organization, inventory management, and restocking to keep operations running smoothly.
• Helped foster a lively, stylish, and community-driven store environment by blending retail excellence with a strong eye for design.

-Played an integral role in empowering a generation of Ukrainian youth, conducting dynamic online speaking sessions that fostered intercultural exchange and strengthened global connections.

-Guided students through the challenges of language acquisition, helping them improve spoken English, vocabulary, and sentence structure while adapting to their unique learning needs.

-Delievered personalized lessons that not only focused on language skills but also built confidence, encouraging students to break down barriers to communication

-Cultivated deep relationships with students, offering support and understanding in the face of personal challenged such as difficult home situations, illness, or social pressures.

-Contributed to the resilience and growth of young Ukrainians, creating a lasting impact on their educational journeys, while bridging cultural divides through the power of language

-Orchestrated a symphony of service, seamlessly flowing between roles as server, bartender, host, and busier, creating an unforgettable dining experiences that captivated every guest.

-Welcomed guests with warmth and flair, effortortlessly guiding them through the vibrant dining experiences while infusing every interaction with energy and enthusiasm

-Transformed the dinning environment balancing artistry and efficiency by maintaining immaculate service flow, ensuring every plate was served with care.

• Actively shared new drink ideas and flavor combinations, helping team alongside innovate and keeps the menu fresh and exciting, which in turn contributed to increased customer satisfaction and repeat visits.
• Fostered a fun, positive environment, creating an atmosphere of camaraderie that motivated my team and kept morals high, ensuring customers felt the same energy in their experience.
• Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

• As a dedicated performer and singer for over five years, I continue to pour my passion for music into every performance, using each note and lyric to connect deeply with audience and tell stories that resonates on a personal level.
• Transform music into a powerful narrative, capturing the hearts of listeners with emotive storytelling, bringing every song to life with intention and authenticity.
• Committed to diligent rehearsals, I refined my craft, constantly evolving as an artist and collaborating with fellow performers to create moments of shared artistry and collective energy.
• Interpreted a wide range of music by infusing each piece with unique voice, skillfully weaving together harmony, rhythm, and melody to convey emotion and character, making every performance an immersive experience.
• Curated and arranged music for over 100 holiday performances and special events, creating unforgettable moments that brought people together and sparked joy and reflection.
• Played a meaningful role in raising funds for Relay For Life, using music as a tool for healing and connection, inspiring other to contribute to the cause and supporting the fight against cancer with every performance.