Summary
Overview
Work History
Education
Skills
Timeline
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Sukoya Samuels

Amarillo

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Buffalo Wild Wings. Proven ability to enhance guest experiences through clear communication and attention to detail. Experienced in cash handling and efficient order fulfillment, consistently achieving operational excellence in fast-paced environments.

Overview

2026
2026
years of professional experience

Work History

Warehouse Worker

Amazon
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.

Server

Ihop ACG
05.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.

Assistant Manager

Buffalo Wild Wings
05.2023 - 05.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Medical Screener

Kedplasma Usa
03.2022 - 10.2022
  • Registered new and current donors and conducted series of screening procedures to determine suitability for Type donations.
  • Conducted basic screening procedures to verify compliance with donation criteria.
  • Opened and updated files with current donor information.
  • Contributed to the development of new protocols and procedures aimed at improving efficiency within the medical screening process.
  • Maintained clean, neat and properly sterilized work area.

Education

Cosmetology - Cosmetology

Milan of Cosmetology
Amarillo, TX
2022

Skills

  • Packaging and labeling
  • Picking and packing
  • Self-motivated and disciplined
  • Cleaning and organizing
  • Order picking
  • Clear communication
  • Attention to detail
  • Problem-solving
  • Pallet jacks
  • Order fulfillment
  • Cash handling
  • Guest engagement
  • Strong work ethic
  • Exceptional customer service
  • Professional appearance
  • Memory retention
  • Customer service

Timeline

Server

Ihop ACG
05.2024 - Current

Assistant Manager

Buffalo Wild Wings
05.2023 - 05.2024

Medical Screener

Kedplasma Usa
03.2022 - 10.2022

Warehouse Worker

Amazon

Cosmetology - Cosmetology

Milan of Cosmetology

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Sukoya Samuels