Suk Mainali

• Provided exceptional customer service, addressing inquiries and resolving issues promptly and professionally.
• Resolved order discrepancies by effectively communicating with both internal departments and external clients.
• Streamlined order processing procedures for increased efficiency and reduced errors.
• Assisted in inventory management, conducting regular audits to maintain optimal stock levels.
• Coordinated closely with production teams to prioritize urgent orders, ensuring prompt fulfillment of critical requests.
• Enhanced order accuracy by meticulously reviewing and validating customer purchase orders.

Production Supervisor

• Resolved issues quickly to maintain productivity goals.
• Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
• Established clear priorities and production quality standards.
• Managed team of 25 production associates, overseeing productive production processes and meeting all deadlines.
• Trained staff of direct labor employees to perform assembly and manufacture of specified products.

Shipping Clerk

• Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
• Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
• Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
• Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
• Improved shipping efficiency by streamlining packing and labeling processes.
• Promoted a positive work environment by collaborating effectively with diverse colleagues and fostering open communication channels.

• Performed data entry and completed proper paperwork.
• Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
• Handled day-to-day shipping and receiving overseeing more than 50 packages per day.
• Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
• Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.

• Followed routine maintenance checklist.
• Followed safety precautions to avoid personal injury and provide safe work environment.
• Improved equipment efficiency by conducting regular preventive maintenance and repairs.
• Collaborated with other departments to address cross-functional maintenance needs effectively.
• Ensured compliance with industry standards and regulations through meticulous attention to detail in all aspects of maintenance work.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.

Cisco CCENT-ICND1, Network+Certification, CompTIA A+Certification

Major Mathematics/Economics

Graduate High School