Sulaiman Frahmand
Melville
Summary
Compassionate and dedicated Certified Nursing Assistant with strong training in patient care and daily living support. Skilled in assisting patients with hygiene, mobility and vital signs monitoring while ensuring comfort and safety. Quick learner with excellent communication and teamwork abilities.
Overview
12
12
years of professional experience
Work History
Night Shift Dispatcher
Chester Enterprise
Melville
06.2023 - 06.2025
- Cultivated professional relationships with Amazon and drivers to foster trust and reliability.
- Directed dispatching, routing, and tracking of 30 fleet box trucks daily.
- Managed schedules and organized shifts by overseeing route conditions and field units.
- Monitored Amazon Relay load board for efficient load management.
- Monitored drivers’ activities through Amazon Relay account to analyze performance.
- Updated driver status via Amazon Relay load notes to ensure accurate information dissemination.
- Maintained comprehensive records of driver activities for operational insights.
- Coordinated with Amazon trip support team to resolve driver-related issues.
Sales Associate
Brands way Electronics INC.
Old Bethpage
07.2019 - 06.2023
- Promoted new merchandise to customers via WhatsApp group channel to drive engagement and sales.
- Identified and addressed customer challenges by offering tailored products, services, and competitive pricing.
- Engaged with customers to build rapport and loyalty.
- Conducted daily phone communications with customers to address inquiries and enhance service.
- Had in-person visit with the existing and potential customers to be updated about market.
- Kept the daily orders ready for delivery.
- Managed and ensured on-time delivery to the customers.
- Managed due payment collections by cash, check and bank transfer.
General Manager
National Motors Ltd
Kabul
09.2015 - 04.2019
- Lead multiple teams to ensure efficient management of daily operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Coached and mentored personnel on management principles, industry practices, company procedures, and technology systems to enhance team capability.
- Coordinated staffing to ensure coverage for all shifts and holiday demands, optimizing workforce allocation.
- Set and execute hiring, expense, and marketing budgets.
- Work with HR department and supervisors to ensure teams are well-run and motivated.
- Oversaw receptionists, accounts payable team, sales and other administrative staff.
- Ensure proper support of creative and sales departments.
- Create and manage budgets, including sales and marketing, business expenses, and business analysis and hiring.
- Worked with compliance departments to mitigate risk and drive better audit outcomes.
- Presented weekly reports to CEO, summarizing operational performance and strategic insights.
- Authorized Distributor Hyundai in Afghanistan
Business Development Manager-Automotive Division
I-Group
Kabul
10.2013 - 09.2015
- Formulated and executed a comprehensive business development strategy to drive growth.
- Designed and executed effective strategies to increase sales and profits for clients.
- Developed and implemented marketing plans and tactics to drive business growth.
- Analyzed customer data to identify growth opportunities and implemented targeted strategies.
- Cultivated strong customer relationships, enhancing client loyalty and satisfaction.
- Collaborated with sales, product, and other internal teams to develop and execute plans.
- Delivered presentations and proposals to potential clients.
- Negotiated agreements and contracts with partners, and customers.
- Managed project timelines and budget to ensure successful delivery of products.
Sales Manager
FedEX
09.2013 - 10.2014
- Developed new business by identifying potential customers, conducting background research, discussing supply chain needs with decision makers, analyzing requirements, and implementing tailored, value-added solutions.
- Maintains existing business by developing an understanding of the customer’s business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.
- Fostered strong customer relationships through regular business reviews, strategic entertainment, and customized solutions, showcasing effective communication skills and deep understanding of customer operations.
- Regularly engages with customers to ensure customer understanding of FedEx services and to maximize customer utilization of FedEx services.
- Negotiated fair, competitive market-based pricing within parameters set by FedEx.
- Coordinates and collaborates with internal teams, such as sales counterparts as well as other internal partners to provide a seamless and outstanding customer experience.
- Leverages new and existing technology tools such as internal systems, mobile devices, and PowerPoint.
- Demonstrates initiative, organization, discipline, and adaptability while working in a team environment.
- Supported operations in Afghanistan for FedEx to enhance service delivery.
Education
Certificate - Nursing Aide
Access Careers Nursing School
Islandia, NY04-2026
DIPLOMA - COMPUTER SCIENSE
Cecos Data Institute
Peshawar, PakistanHigh School Diploma -
Habibia High School
Peshawar, PakistanSkills
Clinical/ Patient Care Skills
Vital Signs monitoring(BP, Pulse and Respirations)
Assisting with activities of daily living(ADLs)
Bathing and grooming
Nutrition assistance
Patient mobility
Patient Dressing
Infection Control
Communication Skills with patient and Health Care Team
Call light response
Documentation accuracy
Time Management
References
- Salia Khwaja, Attorney, Malaby & Bradley LLC, salia_khwaja@yahoo.com, (631) 742-4144
- Ishan Khwaja, CFO, LI Urgent Care, ishan7@yahoo.com, (516) 312-2589
- Mohammad Samim Soroush, Information Management Specialist, UNICEF, New York HQ, Samim.soroush@gmail.com, (470) 880-3711
Timeline
Night Shift Dispatcher
Chester Enterprise
06.2023 - 06.2025
Sales Associate
Brands way Electronics INC.
07.2019 - 06.2023
General Manager
National Motors Ltd
09.2015 - 04.2019
Business Development Manager-Automotive Division
I-Group
10.2013 - 09.2015
Sales Manager
FedEX
09.2013 - 10.2014
Certificate - Nursing Aide
Access Careers Nursing School
DIPLOMA - COMPUTER SCIENSE
Cecos Data Institute
High School Diploma -
Habibia High School