Sulay Sierra-Leon
Olathe,KS
Summary
Dedicated Student pursuing a Communications and Business Major with experience working in Customer service and Administrative work. Detail-oriented individual with strong organizational skills and communication abilities.
Overview
4
4
years of professional experience
Work History
Diner Server
Silvercrest Senior Living
2023.08 - Current
- Serve residents meals, take orders, and assist residents throughout all aspects of the dining experience.
- Provide customer service to residents to allow high level of resident satisfaction while serving meals.
- Set tables for upcoming meals and reset for the following meal.
- Inform residents what foods are available on the day’s menu.
Secretary Position
A&M Cleaning
2020.05 - Current
- Provided clerical support to company employees by copying and filing documents.
- Responded to emails to facilitate communication
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Maintained electronic filing systems and categorized documents.
Teacher Assistant
Above the Barre Dance Company
2022.05 - 2023.08
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Worked closely with students of all ages to teach dance skills.
- Effectively communicated advanced dance techniques to participants.
Education
Bachelor of Arts & Science - Communications & Business Administration
Chapman University
Orange, CA05.2028
Skills
- Proficiency in Spanish/English
- Effective communication with individuals/groups
- Experience with providing customer service over the phone and in-person
- Knowledgeable at using desktop computer and software
- Organizational skills in maintenance of files and handling supplies
Volunteer & Extracurricular Activities
American Red Cross Volunteer: July 2023-PRESENT
Volunteer at St. Episcopal Church Mobile Pantry: 2021-2023
Peer mentor in the Special Education program: August 2022-May 2023
Volunteer Teacher at Fairview Elementary Spanish Club: August 2022- May 2023
Competitive Dancer Above the Barre Dance Academy: August 2009-July 2024
Hispanic Leadership Club: August 2022-May 2024
Timeline
Diner Server
Silvercrest Senior Living
2023.08 - Current
Teacher Assistant
Above the Barre Dance Company
2022.05 - 2023.08
Secretary Position
A&M Cleaning
2020.05 - Current
Bachelor of Arts & Science - Communications & Business Administration
Chapman University
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