Sulei Morales
Brooklyn,NY
Summary
Versatile and detail-oriented professional with experience in customer service, administrative support, and team coordination. Adept at problem-solving, multitasking, and fostering positive relationships in diverse environments. Strong communicator with excellent organizational skills, eager to contribute to a dynamic team.
Overview
23
23
years of professional experience
Work History
Customer Service Representative
Frank & Sal’s Italian Market
07.2019 - 03.2025
- Assist customers with inquiries, ensuring a positive and welcoming environment.
- Resolve issues efficiently, demonstrating strong problem-solving skills.
- Maintain organization and support team operations in a fast-paced setting.
Medical Records Intern
Elmhurst Hospital Center
01.2014 - 04.2015
- Organized and maintained records with attention to accuracy and confidentiality.
- Processed documentation and supported interdepartmental communication.
- Ensured compliance with organizational policies and procedures.
- Improved patient data accuracy by meticulously reviewing and updating medical records.
Warehouse Coordinator/Supervisor
CCM Accessories
07.2002 - 07.2012
- Managed daily operations and supervised staff to meet deadlines.
- Oversaw inventory control and shipping logistics.
- Developed leadership and problem-solving skills.
- Trained new team members in warehouse procedures, fostering a culture of continuous improvement and skill development.
Education
Associate Degree - Applied Science in Health Information Technologies
Plaza College
Forest Hills, NY12.2014
Skills
- Excels under pressure
- Strong interpersonal and communication skills
- Highly organized and detail-oriented
- Proficient in Microsoft Office Suite and office technology
- Adaptable, resourceful, and effective in team environments
Languages
English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Spanish
Limited Working
Timeline
Customer Service Representative
Frank & Sal’s Italian Market
07.2019 - 03.2025
Medical Records Intern
Elmhurst Hospital Center
01.2014 - 04.2015
Warehouse Coordinator/Supervisor
CCM Accessories
07.2002 - 07.2012
Associate Degree - Applied Science in Health Information Technologies
Plaza College
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