Summary
Overview
Work History
Education
Skills
Timeline
Manager
Eli Johnson

Eli Johnson

Meridian,Idaho

Summary

Dedicated and experienced worship leader with 11 years of involvement in leading worship, from youth group to adulthood. Proficient in playing guitar, bass, and drums with a comprehensive understanding of music theory and worship dynamics. Skilled in using the talk-back mic and Music Directing on the platform to engage the congregation in spirit filled, spirit led worship. Committed to fostering an atmosphere of worship that encourages spiritual growth within the church.

Overview

6
6
years of professional experience

Work History

Passenger Service Agent

Horizon Air
Boise, ID
03.2021 - Current
  • Check in passengers, assigned seats, and issued boarding passes.
  • Answer customer questions regarding flight information, airport amenities, and travel regulations.
  • Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.

Baggage Service Agent

United Airlines
Boise, ID
02.2019 - 03.2021
  • Resolved customer complaints in a professional manner while adhering to company policies and procedures.
  • Assisted passengers with mishandled bags and took delivery information to ensure prompt delivery.
  • Responded to customer inquiries via phone or email in a timely manner.

Event Security Guard

Mav Events Services
Boise, ID
11.2017 - 12.2018
  • Conducted security checks of attendees, staff and vendors to ensure safety and compliance with regulations.
  • Greeted guests upon arrival while ensuring they followed proper protocols for venue entry.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.

Education

College of Western Idaho
Nampa, ID

Skills

  • FAA Regulations
  • Seven Years of Customer Service Experience
  • Answers Difficult Inquires
  • Proficient Deescalation Techniques
  • Excels Under Pressure
  • Thrives in a Team Environment
  • Reliable and Responsible
  • Problem-Solving

Timeline

Passenger Service Agent

Horizon Air
03.2021 - Current

Baggage Service Agent

United Airlines
02.2019 - 03.2021

Event Security Guard

Mav Events Services
11.2017 - 12.2018

College of Western Idaho
Eli Johnson