Sulemana Samare
Staten Island,NY
Overview
10
10
years of professional experience
Work History
Loan Operation Officer
TD Bank
Lewiston
10.2020 - Current
- Reviewed loan applications for compliance with TB Bank guidelines and state/federal requirements.
Health and Human Service Counselor/Outreach
City of Portland
Portland, Maine
03.2023 - 02.2026
- Responsible for managing the intake process in the family shelter.
- Supervisor at the Portland Expo overseeing 300 immigrant families.
- Providing direct assistance to families searching for housing and connecting them to local landlords.
- Identifying and resolving issues related to client-family needs.
- Coordinating messaging to all family shelter supervisors.
Resident Service Coordinator
Avesta Housing
Saco, Maine
01.2022 - 01.2023
- Responsible for helping over 200 resident-clients gain access to public social services resources, primarily housing.
- Monitored and reported resident behavior to the Senior Property Manager.
- Coordinated internal planning discussions on strategies to improve housing.
- Composed violation-warning letters to residents.
- Organized orientations for new residents.
- Represented the organization at court hearings during the eviction process.
Graduate Assistant Supervisor
USM Student Diversity Center
01.2018 - 01.2020
- Scheduled day-day student activities.
- Updated staff and students on current policies and procedures.
- Attended daily staff briefings and provided updates on student needs.
- Encouraged student participation in hosted events.
- Researched/collaborated with external programs.
- Communicated events to students via website and daily activity board.
Graduate Student Internship
Department of Economic Development Services
Augusta, Maine
06.2019 - 08.2019
- Implemented strategies for business retention and attraction for the City of Augusta.
- Consulted with potential business owners on opportunities in the city.
- Wrote and issued RFPs for the sale of utility district property that led to a $350,000 sale.
- Reviewed Tax Increment Financing (TIF) proposals.
- Reviewed and approved applications for a community-backed micro loan program for small businesses.
Shelter Attendant
City of Portland
Portland
01.2016 - 01.2018
- Evaluated staff and volunteers to ensure quality programs.
- Ensured resources were used effectively for shelter operations.
- Determined compliance with required standards of DHHS.
- Maintained a confidential client information database.
Education
Certificate-Trained Supervisor -
Southern Maine Community College
06-2024
M. A. - Public Policy, Planning, and Management
USM Muskie School
05-2020
B.A. - Political Science, Economics
University of Southern Maine
05-2015
Timeline
Health and Human Service Counselor/Outreach
City of Portland
03.2023 - 02.2026
Resident Service Coordinator
Avesta Housing
01.2022 - 01.2023
Loan Operation Officer
TD Bank
10.2020 - Current
Graduate Student Internship
Department of Economic Development Services
06.2019 - 08.2019
Graduate Assistant Supervisor
USM Student Diversity Center
01.2018 - 01.2020
Shelter Attendant
City of Portland
01.2016 - 01.2018
M. A. - Public Policy, Planning, and Management
USM Muskie School
B.A. - Political Science, Economics
University of Southern Maine
Certificate-Trained Supervisor -
Southern Maine Community College