Suleyman Sigan
New York
Summary
Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Restaurant Manager
SARAY CUISINE
09.2022 - Current
- Oversaw daily restaurant operations, ensuring adherence to health and safety standards.
- Streamlined inventory management processes, reducing waste and improving cost-efficiency.
- Trained and mentored staff on customer service protocols and menu knowledge.
- Implemented new scheduling system, optimizing staff coverage during peak hours.
- Analyzed customer feedback to enhance dining experience and service quality.
- Developed promotional strategies, increasing customer engagement and repeat visits.
- Managed vendor relationships, negotiating contracts for food supplies and equipment.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Army Officer (MILITARY SERVICE)
TURKISH ARMED FORCES
04.2018 - 04.2019
- Led team training exercises, enhancing operational readiness and teamwork skills.
- Adapted quickly to dynamic environments, demonstrating resilience under pressure.
- Mentored junior officers to develop leadership skills, fostering a culture of continuous improvement within the organization.
- Fostered a positive work environment, promoting collaboration and teamwork among diverse personnel.
- Conducted thorough risk assessments to minimize potential hazards during military exercises and deployments.
Education
BBA - Business Administration
ISTANBUL UNIVERSITY
Istanbul, Türkiye06.2016
Skills
- Performance improvement
- Team management
- Customer engagement
- Staff management
- Operations management
- Complaint resolution
- Organization and prioritization
- Adaptable
- Supervisory skills
- Problem-solving
- Reliable and responsible
Certification
- 2017 LAMT 2017 CULTURAL EXCHANGE AND LEADERSHIP PROGRAMME (FEBRUARY - MAY 2017)
Languages
English
Full Professional
Turkish
Native or Bilingual
Spanish
Limited Working
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Enjoy participating in running for overall physical and mental well-being
- Participating in cultural exchange programs and homestays
Timeline
Restaurant Manager
SARAY CUISINE
09.2022 - Current
Army Officer (MILITARY SERVICE)
TURKISH ARMED FORCES
04.2018 - 04.2019
BBA - Business Administration
ISTANBUL UNIVERSITY