Sulieti Tasini
Spanish Fork,UT
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Friendly and compassionate professional with strong dedication to patient care. Knowledge of medical terminology and clinical procedures, including phlebotomy and patient history documentation. Committed to enhancing patient experience and supporting healthcare teams in delivering high-quality care.
Overview
2
2
years of professional experience
Work History
Clinical Medical Assistant Externship
Kaiser Infusion Oncology
Dublin, CA
10.2021 - 01.2022
- Reduced wait times for patients by effectively coordinating physician schedules and exam room availability.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Prepared lab specimens for diagnostic evaluation.
- Collected and documented patient medical information such as blood pressure and weight.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Implemented care and efficiency improvements to support and enhance office operations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained client medical history, medication information, symptoms, and allergies.
- Maintained a clean and safe clinical environment through diligent sterilization of medical equipment and adherence to infection control protocols.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Facilitated continuity of care through timely coordination of referrals to specialists or other healthcare providers as directed by the attending physician.
- Improved patient care by efficiently updating and maintaining electronic health records.
- Increased patient satisfaction through compassionate communication and support during medical procedures.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Supported successful treatment plans by preparing patients for examinations, discussing treatment options, and providing clear instructions on medication usage.
- Demonstrated expertise in performing EKGs, phlebotomy procedures, injections administration ensuring accuracy in each procedure performed.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
- Streamlined administrative processes by scheduling appointments, managing patient intake, and organizing medical documentation.
Private Caregiver
Heritage Estates, Livermore, CA
Livermore, CA
01.2020 - 12.2021
- Maintained clean, safe, and well-organized patient environment.
- Provided emotional support and companionship to patients, promoting overall wellbeing.
- Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
- Maintained a safe and clean environment, reducing the risk of infection or injury.
- Assisted with personal hygiene tasks such as bathing, grooming, and dressing for enhanced selfesteem.
- Assisted clients with daily living activities for improved quality of life.
- Provided safe mobility support to help patients move around personal and public spaces.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Managed patient medications, ensuring accurate dosages and timely administration.
- Promoted client independence through encouragement and assistance in self-care tasks when appropriate.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Monitored clients' overall health and well-being and noted significant changes.
Warehouse Packer
Young Living Oils For Life
Springville, UT
01.2021 - 04.2021
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Added packed boxes to conveyor belts for movement to shipping stations.
- Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
- Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
- Organized items on racks, shelves and bins to maintain established order.
- Stocked and organized products in warehouse for easy accessibility and order fulfillment.
- Adapted quickly to new technologies introduced into the workplace, enhancing overall productivity levels.
- Restocked products and rotated items according to standard procedures.
- Actively participated in ongoing training sessions offered by the company to enhance skills and knowledge base.
- Improved workplace morale through consistent punctuality, strong work ethic, and a team-oriented mindset.
Front Desk Receptionist
Best Western Hotel
Provo, UT
01.2020 - 07.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed data entry and filing to keep records updated for easy retrieval.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
- Maintained strict confidentiality of sensitive information, upholding privacy standards.
- Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.
- Improved communication flow by establishing daily briefing for front desk and administrative staff.
- Streamlined check-in processes, reducing wait times for guests.
- Improved office efficiency with diligent management of appointment scheduling and calendar coordination.
- Developed FAQ document for common visitor inquiries, streamlining information provision.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Education
Clinical Medical Assisting Certificate - Clinical Medical Assisting
Contra Costa Medical Career College
Antioch, CA01.2022
High School Diploma -
Provo High School
Provo, UT05.2021
Skills
- Blood pressure monitoring
- Venipuncture
- Vital signs monitoring
- HIPAA compliance
- Patient confidentiality
- Electronic health records
- Specimens collection and processing
- Vital sign monitoring
- Sterilization techniques
- Fluent in languages
- Appointment setting
- Patient relations
- Trustworthy companion
- Valid state driver's license
- Electronic medical records
- Patient assessments
- CPR
- Compassionate caregiver
- Maintaining confidentiality
- Compassionate
- Patient-focused care
- Reliable team player
- Customer service
- EKG monitoring
- Laboratory testing
- Appointment scheduling
- Healthcare ethics
- IV insertion
- Capillary puncture
Languages
Tonga
Native or Bilingual
References
Gemma Amboy, RN, MSN, MBA
Cancer Center Manager Hematology and Medical Oncology Kaiser Permanente
3100 Dublin Blvd.
Dublin, CA 94568
Phone: 925-556-4908
Fax: 925-556-4901
Email: gemma.amboy@kp.org
Lavinia Sekona
Medical Assistant
Revere Health, Provo, UT
Phone: 925-395-0772
Email: niasekona7@gmail.com
Lavinia Malekamu
Healthcare Provider
Limitless Home Care
Phone: 714-873-0777
Email: Nsekona@yahoo.com
Timeline
Clinical Medical Assistant Externship
Kaiser Infusion Oncology
10.2021 - 01.2022
Warehouse Packer
Young Living Oils For Life
01.2021 - 04.2021
Private Caregiver
Heritage Estates, Livermore, CA
01.2020 - 12.2021
Front Desk Receptionist
Best Western Hotel
01.2020 - 07.2020
Clinical Medical Assisting Certificate - Clinical Medical Assisting
Contra Costa Medical Career College
High School Diploma -
Provo High School