Results-driven professional with extensive experience at CVS Pharmacy, excelling in inventory control and customer service. Ability to maintain accurate inventory records. Skilled in utilizing scanning systems for efficient stock management while delivering exceptional service to customers and resolving billing issues.
Work History
Inventory Specialist/ Pharmacy Technician
10 Years 9 Months
CVS Pharmacy | 01.2016 - Current
Maintained accurate inventory records through regular cycle counts and discrepancy resolution.
Replenished pharmacy and front-store merchandise using scanning systems and stock rotation procedures.
Received incoming shipments, verified quantities, and routed products to correct storage locations.
Monitored expiration dates and removed outdated inventory to support compliance and product quality.
Performed data entry and completed proper paperwork.
Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
Processed insurance claims and resolved common billing issues for patients.
Filled prescriptions accurately while following pharmacist instructions and pharmacy procedures.
Assisted customers with prescription pickups, transfers, and medication questions.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Cashier
4 Years 6 Months
Nuevo Meat Market | 04.2011 - 10.2015
Processed cash, debit, and credit transactions accurately using point-of-sale system.
Assisted customers with product prices, orders, and checkout questions.
Packaged purchases carefully to protect meats and refrigerated items.
Restocked produce and other supplies and organized checkout area for smooth operations.
Greeted customers entering store and responded promptly to customer needs.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Cashier, Pharmacy Technician, Inventory Specialist, Lead Technician at CVS PharmacyCashier, Pharmacy Technician, Inventory Specialist, Lead Technician at CVS Pharmacy