Sullivan Dean
Summerville,SC
Summary
Detail-oriented, hard worker with a heart dedicated to providing the best possible service to my customers. Experienced at HVAC installation, service, maintenance, and troubleshooting; woodworking, minor electrical, rustic lamp and chandelier assembly; event space coordination regarding furniture movement, storage, setup and teardown; and customer service proficiency experience in all previous positions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
HVAC Technician
Fix-It 24/7
Charleston, SC
05.2024 - Current
- Installed HVAC systems in residential and commercial properties.
- Diagnosed and repaired HVAC system malfunctions efficiently.
- Assisted customers with troubleshooting HVAC issues over the phone.
- Educated clients on proper HVAC system usage and maintenance practices.
- Maintained accurate records of service performed on each unit.
- Ensured compliance with safety standards while working on equipment.
- Performed preventive maintenance on HVAC systems to ensure peak performance and energy efficiency.
- Documented all repair work performed on HVAC units according to company standards.
Retail Sales Associate
Shirt Off My Back
Charleston, South Carolina
06.2022 - 05.2024
- Managed inventory levels and organized merchandise on sales floor.
- Operated point-of-sale system for efficient transaction processing.
- Maintained store cleanliness and visual merchandising standards.
- Resolved customer inquiries and concerns with professionalism and care.
- Trained new associates on store policies and customer service best practices.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Production Lead
Rustic Design Co.
Charleston, South Carolina
07.2017 - 05.2022
- Handled all production and design of rustic chandeliers and lamps produced by Rustic Design Co.
- Oversaw inventory and used critical thinking to ensure that all components needed to build our lights were available.
- Communicated with customers and collaborated with them on design, style, and measurement specifications to ensure their product was perfectly built to suit their needs.
- Initiated and performed work on multiple orders at a time to streamline production process.
- Kept a clean and tidy work station in order to maintain a streamlined working environment.
Event Space Flip Team Manager
The Exchange
Mount Pleasant, SC
01.2018 - 01.2022
- Managed and performed movement and storage of office space furniture to clear the building for weddings.
- Lifted multiple very heavy pieces of furniture on a weekly basis.
- Coordinated and scheduled room flip team weekly.
- Used critical thinking to safely and efficiently store furniture within building.
- Performed janitorial services such as mopping, sweeping, glass cleaning, bathroom cleaning, and other miscellaneous cleaning services as needed.
- Used attention to detail to set office space furniture up in an organized and aesthetically pleasing manner.
- Performed many handyman type services during the week as needed.
Education
High School Diploma -
Crown Leadership Academy
Mount Pleasant, SC05-2020
Skills
- A/C troubleshooting
- Customer relationship management
- Inventory management
- Effective communication
- Problem solving
- Attention to detail
- Quality-focused
- HVAC installation
- Preventive maintenance
- Heavy lifting
Affiliations
- Musician, with 12+ years of experience playing piano and drums, as well as songwriting and production.
- Woodworking
- Longboarding
- Soccer
Languages
English
Native/ Bilingual
Certification
- EPA Certified
References
References available upon request.
Timeline
HVAC Technician
Fix-It 24/7
05.2024 - Current
Retail Sales Associate
Shirt Off My Back
06.2022 - 05.2024
Event Space Flip Team Manager
The Exchange
01.2018 - 01.2022
Production Lead
Rustic Design Co.
07.2017 - 05.2022
High School Diploma -
Crown Leadership Academy