Sulmi Lopez

• Provide top-quality customer service to guests, promote a positive dining experience.
• Coordinate with back of house team to ensure timely service.
• Take reservations, manage seating, and handle any customer complaints or special requests.
• greeting guests with a warm welcome, guiding them to their table, taking their orders, and ensuring that their needs are met throughout the meal.

• Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
• Set up and broke down food service lines quickly to maintain service flow.
• Trained new staff on proper food handling and customer service techniques for better onboarding.
• Improved dining experience by maintaining clean and organized eating area.

• Highlight proficiency in food preparation, knife skills, and knowledge of food safety and sanitation regulations.

• Managing customers service transaction, Handling cash and credit payments, and ensuring accurate billing .