Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sultan Hussein

West Springfield,MA

Summary

Bilingual Phlebotomist Technician with 4+ years of experience in high-volume healthcare settings. Skilled in venipuncture and capillary puncture, prioritizing patient comfort and satisfaction. Proficient in specimen preparation, equipment calibration, and adherence to safety protocols. Bachelor of Science in Health Science & Biology with a minor in Biochemistry to further enhance qualifications.

Overview

8
8
years of professional experience

Work History

Phlebotomist Technician

Holyoke Medical Center
12.2020 - Current
  • Performed venipuncture and capillary punctures to obtain blood samples for various diagnostic tests and transfusions.
  • Ensured accurate labeling and tracking of specimens according to hospital protocols.
  • Maintained a sterile environment and followed strict safety procedures for sharps disposal and infection control.
  • Provided clear and concise instructions to patients, addressed anxieties, and fostered a positive experience during blood draws.

Caregiver

Vicaree
09.2017 - Current
  • Provided compassionate care and assistance with daily living activities (ADLs) including:
  • Meal preparation and ensuring adequate nutrition
  • Medication reminders and monitoring for adherence to prescriptions
  • Assistance with bathing, dressing, and toileting
  • Mobility support and transportation to appointments
  • Maintained a clean and safe environment to prevent accidents and illnesses. (relevant to phlebotomy by highlighting hygiene awareness)
  • Communicated effectively with patients, families, and healthcare professionals, documenting observations and changes in patient condition. (relevant to phlebotomy by demonstrating communication and documentation skills)
  • Monitored patients' responses to new medications, recording side effects and reporting them to medical professionals. (directly relevant to phlebotomy by demonstrating awareness of medication effects)
  • Created a positive and supportive environment that fostered well-being and independence for patients.

Resident Assistant

Westfield State University
09.2022 - 05.2023
  • Provided support and guidance to resident students, fostering a positive and inclusive living environment.
  • Resolved conflicts and addressed student concerns in a professional and timely manner.
  • Enhanced community spirit by organizing social events and promoting university resources.

Education

Bachelor of Science - Health Science & Biology, Minor in Biochemistry

Westfield State University
Westfield, MA
05-2024

Associate in - Health Sciences

Springfield Technical Community College
Springfield, MA
01-2018

Skills

  • Venipuncture and capillary puncture
  • Specimen collection and preparation
  • Equipment calibration
  • Patient education and communication
  • Stress management strategies
  • Phlebotomy anxiety reduction
  • Sharps disposal and sterile technique
  • HIPAA compliance
  • Medical record documentation
  • Manual dexterity
  • Time management
  • Organizational skills

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual

Timeline

Resident Assistant

Westfield State University
09.2022 - 05.2023

Phlebotomist Technician

Holyoke Medical Center
12.2020 - Current

Caregiver

Vicaree
09.2017 - Current

Bachelor of Science - Health Science & Biology, Minor in Biochemistry

Westfield State University

Associate in - Health Sciences

Springfield Technical Community College