Sultanbek Mirvaliev
Brooklyn,NY
Summary
Highly reliable and experienced with track record of helping clients improve bottom-line numbers by providing tailored advice, expertise and innovative solutions. Adept in quickly identifying customer needs and designing customized strategies to maximize company performance and profitability. Skilled in analyzing industry trends, competitor activities and market conditions to make timely decisions.
Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels.
Overview
10
10
years of professional experience
Work History
Independent Contractor/Dispatch
Gozal Inc Borderless Logistics
11.2022 - 05.2023
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed and coordinated project timelines
- Led and coordinated assessment activities on complex projects
- Provided thought leadership in the development of new ideas, processes and emerging technology
- Researched current and past references and subject matter sources.
Independent Contractor/Dispatch
California Cargo LLC
05.2022 - 11.2022
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed and coordinated project timelines
- Led and coordinated assessment activities on complex projects
- Provided thought leadership in the development of new ideas, processes and emerging technology
- Researched current and past references and subject matter sources.
Sales Representative
ZFS United Inc
01.2022 - 05.2022
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Independent Contractor/Dispatch
Longhorn Cargo LLC
04.2021 - 12.2021
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed and coordinated project timelines
- Led and coordinated assessment activities on complex projects
- Provided thought leadership in the development of new ideas, processes and emerging technology
- Researched current and past references and subject matter sources.
Law Firm Assistant
Korsunskiy Legal Group LLC
11.2018 - 04.2021
- Communicated pertinent information to clients via phone, email, and mail.
- Contacted clients to schedule appointments and discuss progress of cases.
- Revised and finalized letters, briefs, and memos.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
Billing Clerk
Expert Billing Solutions
06.2018 - 11.2018
- Entered and maintained billing information in company internal databases for accessibility.
- Verified accuracy of billing data and corrected discrepancies.
- Monitored outstanding invoices and performed collections duties.
- Managed invoicing and payment processing operations.
- Executed billing tasks and recorded information in company databases.
Manager
Stark Medical Supply
06.2017 - 05.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Restaurant Manager
Restaurant Vis A Vis
11.2016 - 06.2017
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Led and directed team members on effective methods, operations, and procedures.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Restaurant Manager
XO Creperie Restaurant
07.2013 - 11.2016
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Led and directed team members on effective methods, operations, and procedures.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Medical Assistant Volunteer
Maimonides Medical Center
02.2015 - 05.2015
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Identified and reported unsafe situations to maintain adherence to safety protocols.
- Collected vital signs and updated records.
- Worked in Dental Department locations to provide basic medical care to impoverished residents.
Education
Bachelor of Science - Criminal Justice, Cyber Crime
John Jay College of Criminal Justice
New York, NY05.2022
Associate of Science - Criminal Justice
Kingsborough Community College
Brooklyn, NY08.2019
GED -
College of Staten Island
Staten Island, NY08.2019
High School Diploma -
International High School
Brooklyn, NY06.2016
GED -
The Manhattan Institute
New York, NY01.2016
Skills
- Communication
- Management
- Problem Solving
- Leadership
- Teamwork
- Critical thinking
- Decision-making
- Negotiation
- Adaptability
- Organization
Timeline
Independent Contractor/Dispatch
Gozal Inc Borderless Logistics
11.2022 - 05.2023
Independent Contractor/Dispatch
California Cargo LLC
05.2022 - 11.2022
Sales Representative
ZFS United Inc
01.2022 - 05.2022
Independent Contractor/Dispatch
Longhorn Cargo LLC
04.2021 - 12.2021
Law Firm Assistant
Korsunskiy Legal Group LLC
11.2018 - 04.2021
Billing Clerk
Expert Billing Solutions
06.2018 - 11.2018
Manager
Stark Medical Supply
06.2017 - 05.2018
Restaurant Manager
Restaurant Vis A Vis
11.2016 - 06.2017
Medical Assistant Volunteer
Maimonides Medical Center
02.2015 - 05.2015
Restaurant Manager
XO Creperie Restaurant
07.2013 - 11.2016
Bachelor of Science - Criminal Justice, Cyber Crime
John Jay College of Criminal Justice
Associate of Science - Criminal Justice
Kingsborough Community College
GED -
College of Staten Island
High School Diploma -
International High School
GED -
The Manhattan Institute
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