Summary
Overview
Work History
Education
Skills
Timeline
Generic

SUMA CHINNIKATTI

Madison,WI

Summary

Experienced QA Lead with over 10 years of experience in IT. Excellent reputation for resolving problems and improving customer satisfaction. Software quality assurance professional committed to confirming proper functionality and usability of software products before release. Plans test schedules and strategies according to project scope and delivery dates and monitors and tracks bug resolutions. Reviews software documentation to verify technical accuracy and completeness and to mitigate risks.

Overview

10
10
years of professional experience

Work History

QA Test Lead

Accenture Services
05.2017 - 04.2018
  • Work closely with business to understand user stories and guide team on test preparation
  • Arranged walkthrough of user stories with business analysts and QA Team
  • As QA Test Lead, worked with Product owner, scrum master and development team to understand backlog and prioritize testing accordingly
  • Participated in Sprint Pre-Planning meetings and reviewed Product Backlog with team
  • Worked with automation team on defining backend automation requirement, identifying job scripts, sequence of automation, regression testing automation scripts
  • Involved in previews of partially developed stories and provided feedback
  • Prioritized bugs by coordinating with Product owners and Business Analysts
  • Developed Traceability Matrix covering
  • Collaborated with QA team to test software quality through manual and automated testing.

Integration Test Manager

ACCENTURE SERVICES PVT. LTD, ANZ Bank
06.2016 - 04.2017
  • As Enterprise Server Upgrade test manager, handled end to end testing of around 40 interfaces within a span of 4-5 months
  • Understand the critical functionalities to cover regression test scope
  • Prepare all the test management related test artifacts
  • Circulate with all stakeholders for review/approval
  • Conduct workshops with all the impacted/involved third party system applications to discuss on the test scopes and test coverage
  • Guide team and involve in identifying the scenarios
  • Understand the testing effort by analyzing the requirements of project
  • Estimate and obtain management support for the time, resources and budget required to perform the testing
  • Develop the test plan for the tasks, dependencies and participants required to mitigate the risks to system quality and obtain stakeholder support for this plan
  • Document, implement, monitor, and enforce all processes for testing as per standards defined by the organization
  • Escalate the issues about project requirements (Software, Hardware, Resources) to Project Manager /Technical Test Manager/Release Manager
  • Prepares / updates the metrics dashboard at the end of a phase or at the completion of project
  • Directed/supported all phases of ESU project, from System Testing to User Acceptance Testing
  • Supervised the work of 10 team members, offering constructive feedback on their work performance
  • Defined clear targets and objectives and communicated them to other team members
  • Monitored timelines and flagged potential issues to be addressed
  • Reviewed bug reports and error logs, translating data into digestible reports for senior leadership personnel.
  • Maintained bug reporting system for logged faults, delegating issues to development personnel for remediation.

SIT/UAT Test Lead/Test Management

ACCENTURE SERVICES PVT. LTD, ANZ Bank
03.2013 - 05.2016
  • Estimate and obtain management support for time, resources and budget required to perform testing
  • Organize testing kick-off meeting with all required stakeholders
  • As part of SIT, involved in XML testing
  • Define Test Environment and Data Approach i.e., Test Strategy
  • Build testing team of professionals with appropriate skills, attitudes, and motivation
  • Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective
  • Identify Training requirements and forward it to Project Manager (Technical and Soft skills)
  • Documented testing procedures for developers and future testing use.
  • Develop test plan for tasks, dependencies and participants required to mitigate risks to system quality and obtain stakeholder support for this plan
  • Tested functional and compatibility of new programs or updates in comparison to existing applications.
  • Authored and maintained well-organized, efficient and successful manual test cases for entire team.
  • Operated under Agile and Scrum frameworks to complete releases every 2 weeks and well-organized sprints.
  • Identifying integration partners and working with respective leads to identify scripts
  • Work with business to identify UAT scripts and support UAT team with execution and data creation
  • Organize status meetings and send Status Report (Daily, weekly etc.) to Client
  • Attend regular client calls and discuss weekly status with client
  • Act as single point of contact between Development and Testers
  • Track and prepare report of testing activities like test testing results, test case coverage, required resources, defects discovered and their status, performance baselines
  • Used JIRA to maintain Test plan and TCR artifacts
  • Ensure timely delivery of different testing milestones
  • Prepares / updates metrics dashboard at end of phase or at completion of project.

Senior Test Engineer / Automation Test Analyst

ACCENTURE SERVICES PVT. LTD,
12.2011 - 11.2012
  • Designing and debugging automation scripts regression test cases using keyword driven framework of Selenium
  • Defined and tracked test results, defect counts and performance discrepancies.
  • Wrote high-quality test cases and scripts for use with Selenium automation software.
  • Creating and modifying functions in library using descriptive programming
  • Creating & Maintaining object repository for automation scripts
  • Identifying manual Test Cases for module and system testing for Automation
  • Preparing Test Data for test cases from DB using basic SQL commands
  • Executing automation Test Cases
  • Defect Tracking using QC
  • Participating value add activities like fetching report from QC, daily status tracking
  • Preparing Lesson Learnt documents from previous system test experience
  • Trained junior testers in company standards, testing protocols and software such as Selenium.

Senior Test Analyst

ACCENTURE SERVICES PVT. LTD,
Bangalore
01.2010 - 12.2011
  • Analysis of Business Requirements Document (BRD) for the test preparation work
  • Involved in the test preparation phase regarding Functional Design Document
  • Participated in requirements coverage and risk assessment
  • Reviewed all test cases and test scripts for quality and identified additional areas to review.
  • Directed team members to follow specific testing standards and guidelines as outlined in project requirements.
  • Also, played active role in the execution of test scripts during highly critical deadlines and recorded the test results as per standards
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Collaborated with developers and product owners to stay current on product features and intended functionality.
  • Escalated issues/risks in a timely fashion to Lead/Manager
  • Identified bugs and issues within system and applied troubleshooting techniques for mitigation purposes.
  • Identified and tracked defects with HP QC and supported developers in resolving problems by completing additional tests.

Senior QA Engineer

Oracle India Pvt Ltd
Bangalore
07.2007 - 09.2008

• Preparation of accurate test cases on the basis of (BRD) documentation.
• Reviewing and testing for totality and accuracy of data.
• Raise and manage defects raised by self and coordinate with Dev team for the defect fixes.
• Design test cases associate to change requests (regression testing)

QA Engineer

IBM Global Services India Pvt Ltd
Bangalore
06.2003 - 05.2006
  • Execute development and production upgrades on different combinations of platform and database
  • Report defects using e-Biz and tracked them
  • Inform found to onsite QA engineers and followed up on defects
  • Trouble shoot problems during database upgrade
  • Help team in resolving issues occurred during upgrade
  • Involve in Installation, Configuration of Siebel and database server, along with environment preparation.

Education

Bachelors of Engineering - Computer Science

PES Institute of Technology [PESIT]
Bangalore
05.2003

Skills

  • Smoke/Shakeout, Functional, Regression, Integration, User Acceptance Testing & API Testing
  • Agile Methodology, Waterfall Methodology
  • Automation Test Framework: Data driven, keyword driven, BDD
  • Defect Management Tools: HP Quality Center 92, ALM (1152), IBM ClearQuest, JIRA
  • Database Knowledge: MS SQL, DB2, SQL
  • Programming Languages/Languages: Java, XML
  • Operating Systems: Windows XP, Windows 7, Linux (Basic), Windows 10
  • Automation Tools and Utilities: Selenium
  • CICD Tools: Jenkins, GitHub

Timeline

QA Test Lead

Accenture Services
05.2017 - 04.2018

Integration Test Manager

ACCENTURE SERVICES PVT. LTD, ANZ Bank
06.2016 - 04.2017

SIT/UAT Test Lead/Test Management

ACCENTURE SERVICES PVT. LTD, ANZ Bank
03.2013 - 05.2016

Senior Test Engineer / Automation Test Analyst

ACCENTURE SERVICES PVT. LTD,
12.2011 - 11.2012

Senior Test Analyst

ACCENTURE SERVICES PVT. LTD,
01.2010 - 12.2011

Senior QA Engineer

Oracle India Pvt Ltd
07.2007 - 09.2008

QA Engineer

IBM Global Services India Pvt Ltd
06.2003 - 05.2006

Bachelors of Engineering - Computer Science

PES Institute of Technology [PESIT]
SUMA CHINNIKATTI