Experienced QA Lead with over 10 years of experience in IT. Excellent reputation for resolving problems and improving customer satisfaction. Software quality assurance professional committed to confirming proper functionality and usability of software products before release. Plans test schedules and strategies according to project scope and delivery dates and monitors and tracks bug resolutions. Reviews software documentation to verify technical accuracy and completeness and to mitigate risks.
Overview
10
10
years of professional experience
Work History
QA Test Lead
Accenture Services
05.2017 - 04.2018
Work closely with business to understand user stories and guide team on test preparation
Arranged walkthrough of user stories with business analysts and QA Team
As QA Test Lead, worked with Product owner, scrum master and development team to understand backlog and prioritize testing accordingly
Participated in Sprint Pre-Planning meetings and reviewed Product Backlog with team
Worked with automation team on defining backend automation requirement, identifying job scripts, sequence of automation, regression testing automation scripts
Involved in previews of partially developed stories and provided feedback
Prioritized bugs by coordinating with Product owners and Business Analysts
Developed Traceability Matrix covering
Collaborated with QA team to test software quality through manual and automated testing.
Integration Test Manager
ACCENTURE SERVICES PVT. LTD, ANZ Bank
06.2016 - 04.2017
As Enterprise Server Upgrade test manager, handled end to end testing of around 40 interfaces within a span of 4-5 months
Understand the critical functionalities to cover regression test scope
Prepare all the test management related test artifacts
Circulate with all stakeholders for review/approval
Conduct workshops with all the impacted/involved third party system applications to discuss on the test scopes and test coverage
Guide team and involve in identifying the scenarios
Understand the testing effort by analyzing the requirements of project
Estimate and obtain management support for the time, resources and budget required to perform the testing
Develop the test plan for the tasks, dependencies and participants required to mitigate the risks to system quality and obtain stakeholder support for this plan
Document, implement, monitor, and enforce all processes for testing as per standards defined by the organization
Escalate the issues about project requirements (Software, Hardware, Resources) to Project Manager /Technical Test Manager/Release Manager
Prepares / updates the metrics dashboard at the end of a phase or at the completion of project
Directed/supported all phases of ESU project, from System Testing to User Acceptance Testing
Supervised the work of 10 team members, offering constructive feedback on their work performance
Defined clear targets and objectives and communicated them to other team members
Monitored timelines and flagged potential issues to be addressed
Reviewed bug reports and error logs, translating data into digestible reports for senior leadership personnel.
Maintained bug reporting system for logged faults, delegating issues to development personnel for remediation.
SIT/UAT Test Lead/Test Management
ACCENTURE SERVICES PVT. LTD, ANZ Bank
03.2013 - 05.2016
Estimate and obtain management support for time, resources and budget required to perform testing
Organize testing kick-off meeting with all required stakeholders
As part of SIT, involved in XML testing
Define Test Environment and Data Approach i.e., Test Strategy
Build testing team of professionals with appropriate skills, attitudes, and motivation
Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective
Identify Training requirements and forward it to Project Manager (Technical and Soft skills)
Documented testing procedures for developers and future testing use.
Develop test plan for tasks, dependencies and participants required to mitigate risks to system quality and obtain stakeholder support for this plan
Tested functional and compatibility of new programs or updates in comparison to existing applications.
Authored and maintained well-organized, efficient and successful manual test cases for entire team.
Operated under Agile and Scrum frameworks to complete releases every 2 weeks and well-organized sprints.
Identifying integration partners and working with respective leads to identify scripts
Work with business to identify UAT scripts and support UAT team with execution and data creation
Organize status meetings and send Status Report (Daily, weekly etc.) to Client
Attend regular client calls and discuss weekly status with client
Act as single point of contact between Development and Testers
Track and prepare report of testing activities like test testing results, test case coverage, required resources, defects discovered and their status, performance baselines
Used JIRA to maintain Test plan and TCR artifacts
Ensure timely delivery of different testing milestones
Prepares / updates metrics dashboard at end of phase or at completion of project.
Senior Test Engineer / Automation Test Analyst
ACCENTURE SERVICES PVT. LTD,
12.2011 - 11.2012
Designing and debugging automation scripts regression test cases using keyword driven framework of Selenium
Defined and tracked test results, defect counts and performance discrepancies.
Wrote high-quality test cases and scripts for use with Selenium automation software.
Creating and modifying functions in library using descriptive programming
Creating & Maintaining object repository for automation scripts
Identifying manual Test Cases for module and system testing for Automation
Preparing Test Data for test cases from DB using basic SQL commands
Executing automation Test Cases
Defect Tracking using QC
Participating value add activities like fetching report from QC, daily status tracking
Preparing Lesson Learnt documents from previous system test experience
Trained junior testers in company standards, testing protocols and software such as Selenium.
Senior Test Analyst
ACCENTURE SERVICES PVT. LTD,
Bangalore
01.2010 - 12.2011
Analysis of Business Requirements Document (BRD) for the test preparation work
Involved in the test preparation phase regarding Functional Design Document
Participated in requirements coverage and risk assessment
Reviewed all test cases and test scripts for quality and identified additional areas to review.
Directed team members to follow specific testing standards and guidelines as outlined in project requirements.
Also, played active role in the execution of test scripts during highly critical deadlines and recorded the test results as per standards
Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
Collaborated with developers and product owners to stay current on product features and intended functionality.
Escalated issues/risks in a timely fashion to Lead/Manager
Identified bugs and issues within system and applied troubleshooting techniques for mitigation purposes.
Identified and tracked defects with HP QC and supported developers in resolving problems by completing additional tests.
Senior QA Engineer
Oracle India Pvt Ltd
Bangalore
07.2007 - 09.2008
• Preparation of accurate test cases on the basis of (BRD) documentation.
• Reviewing and testing for totality and accuracy of data.
• Raise and manage defects raised by self and coordinate with Dev team for the defect fixes.
• Design test cases associate to change requests (regression testing)
QA Engineer
IBM Global Services India Pvt Ltd
Bangalore
06.2003 - 05.2006
Execute development and production upgrades on different combinations of platform and database
Report defects using e-Biz and tracked them
Inform found to onsite QA engineers and followed up on defects
Trouble shoot problems during database upgrade
Help team in resolving issues occurred during upgrade
Involve in Installation, Configuration of Siebel and database server, along with environment preparation.
Education
Bachelors of Engineering - Computer Science
PES Institute of Technology [PESIT]
Bangalore
05.2003
Skills
Smoke/Shakeout, Functional, Regression, Integration, User Acceptance Testing & API Testing
Agile Methodology, Waterfall Methodology
Automation Test Framework: Data driven, keyword driven, BDD
Defect Management Tools: HP Quality Center 92, ALM (1152), IBM ClearQuest, JIRA
Database Knowledge: MS SQL, DB2, SQL
Programming Languages/Languages: Java, XML
Operating Systems: Windows XP, Windows 7, Linux (Basic), Windows 10