DEEPAK
Bhiwani,MN
Summary
Dynamic team leader with a proven track record at Amazon, enhancing productivity by 12% through effective communication and analytical problem-solving. Expertise in mentoring and coaching drives team success while fostering a culture of collaboration. Recognized for exceptional time management and negotiation skills, consistently delivering results in fast-paced environments. Committed to leveraging these strengths to inspire teams and achieve organizational goals.
Overview
3
3
years of professional experience
Work History
Quality Team Leader
Amazon Del 2 Teltronics Department
04.2024 - 02.2025
- Lead and mentor Quality and Data Analysts, enhancing team skills and career growth.
- Conduct audits to ensure policy compliance and identify improvement areas.
- Facilitate calibration sessions, aligning team on quality standards and practices.
- Provide insights and recommendations during Weekly Business Reviews.
- Support team through data analysis, enhancing decision-making and performance.
- Trained team members on quality control methods and best practices.
- Led quality assurance initiatives to enhance product reliability and customer satisfaction.
- Developed and implemented standard operating procedures for inspection processes.
- Collaborated with cross-functional teams to drive continuous improvement projects.
- Assisted with documenting key processes and procedures and security protocols.
Station Support Associate
Amazon Technical Department
09.2021 - 04.2024
- Led a team of 10 to optimize processes, achieving a 12% increase in efficiency using analytical skills.
- Coordinated cross-department projects, improving collaboration and delivering projects ahead of schedule.
- Implemented new training programs, resulting in a 9% boost in team productivity and skill enhancement.
- Resolved technical challenges, ensuring seamless operations and reducing downtime by 7%.
- Led cross-functional teams to streamline technical operations and enhance project delivery timelines.
- Implemented process improvements that reduced errors in system troubleshooting and issue resolution.
- Mentored junior staff on best practices for technical problem-solving and customer service excellence.
Education
Masters - History
Maharishi Dayanand International University
09.2025
Bachelor's - Arts
Chaudhary Bansi Lal University
10.2022
Skills
- Communication
- Effective Time Management
- Fast Learner
- Customer Service
- Ability to Work in a Team
- Basic Computer operations
- Negotiation Skills
- Persuasive Presentation Skills
Languages
English
Hindi
Haryanvi
Hobbies and Interests
Hiking, Reading books, Playing cricket
Timeline
Quality Team Leader
Amazon Del 2 Teltronics Department
04.2024 - 02.2025
Station Support Associate
Amazon Technical Department
09.2021 - 04.2024
Bachelor's - Arts
Chaudhary Bansi Lal University
Masters - History
Maharishi Dayanand International University
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