Suman Acharya

• Coordinated hiring processes, including background checks (ARCS), fingerprinting (inVize ID), and I-9 verification; facilitated orientation and video training sessions.
• Maintained employee records, including payroll setup (Paychex Flex), time sheets, W-4/IT-4 forms, and performance evaluations.
• Monitored company expenses and uploaded receipts weekly via SharePoint for accounting purposes.
• Oversaw daycare operations, including staff supervision, attendance tracking, event planning, and transportation logs.

• Adapted to flexible schedules and extra shifts to support business operations.
• Greeted customers warmly and assisted in identifying their needs.
• Processed cash, check, and credit card transactions with exceptional accuracy.

• Assisted customers in troubleshooting and resolving technical issues with mobile devices, ensuring high satisfaction and efficient problem resolution.
• Managed store operations, including opening and closing procedures, cash handling, and ensuring compliance with security protocols.
• Processed daily financial transactions, including reconciling cash registers and making bank deposits accurately and securely.