Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.
Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Forward-thinking operation manager with extensive knowledge of Food Safety.
Overview
20
20
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Director of Operations Microbiology
SGS North America
Fairfield, NJ
04.2019 - Current
Ensures all testing procedures used in the laboratory have been appropriately validated and employee training has been completed before implementation
Manage the team of 10 direct and Indirect reportees. Creating policies and procedures related to laboratory operations.
Represents organization to major customers, government agencies, and the public.
Ensures that the Quality Management System is implemented and maintained in accordance with the ISO 17025 and SGS standard
Help and train clients to develop and implement EMP/food safety programs, Root Cause investigations
Directly involves in Laboratory expansions, coordination between different SGS labs across USA.
Optimizes laboratory organizational structure, hiring, revenue forecasting, budgeting, training requirements.
Oversaw day-to-day operational activities in accordance with business objectives.
Kept up-to-date with industry trends and identified areas of opportunity to drive improvements.
Monitored and coordinated workflows to optimize resources.
Coordinated leadership workshops to educate team members on best practices to optimize productivity.
Assistant Manager (SME-Microbiology)
SGS India
Chennai, Tamil Nadu
09.2013 - 04.2019
Plan, organize and control operations of Microbiology laboratories of SGS India and manage all technical functions in accordance with ISO 17025 and GLP Standards. Technical and operational support across SGS India related to Microbiological analysis.
Implementation of new methodologies, creating policies and procedures related to microbiology.
Conducting Internal Audit across the different laboratories of SGS India as per ISO 17025/SGS guidelines.
Supporting other SEAP Microbiology Laboratories of SGS (Sri Lanka/Bangladesh) related to technical harmonization/method selection/customer complaints/training etc.
Coordinate with different SGS affiliates globally related to technical queries and discussion.
Management of high-volume projects and coordination with key customers. Expert in thermal process validation.
Manage regulatory/Customer audits and providing necessary trainings for the microbiologists
Technical support for Sales & Business development team as per the requirement.
Hiring and staff training
Reduced supply expenses, cut production costs and lowered financial expenditures to increase bottom line.
Directed promotion and brand loyalty efforts to build direct relationships with customers.
Research Scientist, Core Analytical
Syngene International Ltd (ANRD India)
Bangalore, Karnataka, India
08.2012 - 09.2013
Microbiological analysis of Baby food and Infant formula.
Third party laboratory assessment and evaluation/interpretation of analysis report.
Sensory analysis (certified sensory analyst by GEI consultants USA)
External and Internal coordination related to vendor qualification
Preparation of SOP related to Quality System.
Pathogen analysis from different products as per BIS/Abbott method.
Maintaining effective communication with Abbott USA as well different counterpart of Abbott nutrition related to different project in analytical division
Preparation of presentation/brochure based on the requirements of Sr. Management.
Sample management activity as an additional responsibility.
Assistant Manager of Operations
Edward Food Research And Analysis Center
Kolkata, West Bengal,India
07.2011 - 07.2012
Settled up state of art microbiology laboratory projected for NABL, FDA, and GLP accreditation/approval.
Oversee the function of Microbiology lab
Implementation of QMS as per ISO 17025 (worked closely with Quality Manager) and made all the policies and procedures to maintain QMS.
Customer Complaint Handling.
Bacterial endotoxin test by gel clot method. Growth promotion test. Testing of pharmaceuticals as per USP method.
Purchase negotiation and vendor selection
Participated actively in validation and calibration of instruments.
Recruiting scientific and supporting stuffs for various departments.
Evaluated suppliers to maintain cost controls and improve operations.
Prepared annual budgets with controls to prevent overages.
Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates and facilitate open communication.
Executive Microbiologist
Mitra SK Pvt Ltd, India
Kolkata, West Bengal, India
09.2006 - 07.2011
Microbiological analysis of food, water, waste water, pharmaceuticals etc as per IS/FDA/Customer Specified method.
Microbial limit test for oral care products as well as formulations.
LAL test (Gel clot Method)
Lead and Guide a team of 5 microbiologists.
Method validation and Implementation of quality control methodologies and testing techniques.
Member of the R&D team in generating solutions submitted by third parties.
Implementation of ISO/NABL/MOEF documentation work.
Established a project entitled Virus purification capability of water purifier by using Coliphage MS2.
Prepared entire documentation as per ISO 17025: 2005 related to microbiology.
Customer complaint handling.
Senior Microbiologist
Suguna Foods
Kolkata, West Bengal, India
09.2004 - 09.2006
Performing all routine bacteriological and serological examination related to poultry diseases.
Coordinating with branch managers as well as other regional lab and health department heads.
Testing & analysis of RM / PM / FP as per laid standards.
Preparation and Review of Process validation Protocols and Reports.
ISO documentation.
Conducting vaccine trials.
Junior Microbiologist
Medinova Diagnostics Services
Bangalore, Karnataka
04.2003 - 09.2004
Routine microbiological isolation techniques
Recording and analysis of antibiotic sensitivity test, ELISA, western blotting, TPHA as well as all routine lab tests.
ISO documentation.
Managed overall laboratory functions.
Ordered laboratory equipment and supplies.
Education
Master of Science - Microbiology
Periyar University
Tamil Nadu, India
02.2000 - 10.2002
Bachelor of Science - Zoology
North Bengal University
West Bengal, India
02.1997 - 02.2000
Skills
Strategic planning and execution
undefined
Accomplishments
Developed and Implemented Process validation for Spice Industries using surrogate Microorganisms while working SGS India
Resolved product issue through Root Cause Investigation, helped clients to solve Microbial contamination in the product/Environment.
Performance Excellence award by Syngene International Ltd for the year of 2013