Sumariya Shakeel
Queens,NY
Summary
Driven professional with experience at Cashier Live and Ticketing Staff, excelling in POS System proficiency and customer engagement. Achieved streamlined booking processes, enhancing client satisfaction and efficiency. Demonstrates exceptional teamwork, empathy, and a commitment to workplace safety, ensuring a positive and efficient customer service environment.
Overview
2
2
years of professional experience
Work History
Grocery Store Cashier
Cashier Live
01.2024 - Current
Travel Agent Assistant
Ticketing Staff
08.2022 - 12.2023
- Streamlined booking processes for improved efficiency and reduced wait times for clients.
- Managed client inquiries promptly and efficiently, resolving issues quickly to maintain high levels of satisfaction.
- Assisted in the coordination of group travel arrangements, ensuring a smooth experience for all participants.
- Educated clients on important pre-travel information such as passport requirements, visa regulations, local customs, and health advisories.
Education
Skills
- POS System proficiency
- Cleanliness and Organization
- Patience and Empathy
- Workplace Safety
- Customer Engagement
- Customer Service
Languages
ENG
Professional Working
Timeline
Grocery Store Cashier
Cashier Live
01.2024 - Current
Travel Agent Assistant
Ticketing Staff
08.2022 - 12.2023
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