Brittanie Johnson

Cashier

• Processed customer transactions efficiently using point-of-sale systems.
• Assisted in training new cashiers on operational procedures and customer service standards.
• Performed price checks for fellow cashiers, ensuring accurate pricing on merchandise for customers'' convenience.
• Prevented loss by identifying fraudulent transactions and following established security procedures.
• Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.

Fast Lane Attendant

• Trained new employees on self-checkout procedures and customer service protocols.
• Assisted customers with self-checkout machine operations.
• Maintained a secure shopping environment with vigilant monitoring of self-checkout area and prompt intervention in case of theft attempts.
• Educated shoppers on using the self-checkout system, facilitating quicker transactions and increased adoption rates among customers.

Curbside Shopper

• Maintained an organized and systematic approach to shopping, resulting in fewer errors and higher accuracy.
• Adapted quickly to changing circumstances such as unexpected stock shortages or last-minute adjustments to orders, ensuring minimal disruptions to finishing orders
• Communicated effectively with customers regarding order status and substitutions.

General Merchandise

• Stocked shelves efficiently, ensuring product availability and optimal inventory levels.
• Unloaded arriving product stock and moved to store display areas.
• Checked and pulled defective or expired products from shelves.
• Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
• Answered customer questions and provided detailed product information.
• Blocked and faced products on displays and shelves in accordance with company policy.
• Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
• Placed product orders with handheld device and online ordering system

• Operated slicing machines and other equipment safely while preparing meats and cheeses.
• Collaborated with team members to ensure timely completion of daily tasks and goals.
• Greeted customers at counter to fulfill requests and answer questions.
• Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
• Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Made food according to standard recipes with requested changes for customer satisfaction.

• Supervised daily deli operations, ensuring compliance with food safety regulations.
• Trained and mentored staff in product knowledge and customer service techniques.
• Managed inventory levels, reducing waste and optimizing stock rotation procedures.
• Developed promotional displays to enhance product visibility and boost sales.
• Conducted quality control checks to maintain high standards of food presentation and freshness.
• Trained new team members in proper food handling techniques, equipment usage, and company policies.
• Provided excellent customer service by addressing inquiries promptly and professionally while maintaining a helpful demeanor.
• Established a positive atmosphere within the department by promoting open communication channels among team members at all times.
• Ensured accurate record-keeping of daily temperature logs as well as maintenance activities performed on deli equipment.
• Attended to customers by taking orders, resolving complaints and issues and operating cash register to take payments.
• Efficiently processed orders for both walk-in customers and catering clients, ensuring accuracy and timely fulfillment of requests.
• Inventoried food products and associated materials on monthly basis.

• Designed and executed intricate cake decorations for various occasions, enhancing visual appeal and customer satisfaction.
• Implemented quality control measures to maintain high standards in cake presentation and decoration consistency.
• Coordinated with clients to customize designs, ensuring satisfaction and repeat business through exceptional service.
• Managed inventory of decorating supplies, optimizing stock levels to prevent shortages during peak demand periods.
• Designed specialty cakes for birthdays, and graduations.
• Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
• Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
• Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
• Packaged and priced each product according to company pricing procedures.
• Managed material inventory and ordered new materials when needed.
• Disposed of damaged and expired goods to uphold safety standards and provide fresh products.

• Assisted customers with bagging groceries efficiently and accurately.
• Ensured proper handling of fragile items to prevent damage during transit.
• Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
• Reduced wait times for customers by quickly and accurately bagging groceries.
• Collected carts from parking lot.
• Retrieved items for customers and verified prices.
• Pleasantly greeted customers and provided prompt and courteous service.