Sumaya Awalè
Eden Prairie,MN
Summary
Energetically driven and goal-oriented professional with a proven track record in fostering student success as a Self-employed Tutor and enhancing customer satisfaction at Starbucks. Excels in problem-solving and creative thinking, adept at collaboration and leadership. Demonstrated ability to improve learning outcomes and service speed, leveraging patience, empathy, and teamwork skills.
Overview
2
2
years of professional experience
Work History
Tutor
Self-employed
10.2022 - Current
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
Barista
Starbucks
02.2023 - 06.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained regular and consistent attendance and punctuality.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Sandwich Artist
Subway
06.2022 - 02.2023
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
Education
High School Student -
Al-Amal
Fridley, MN06.2025
Skills
- Patience and Empathy
- Problem-solving skills
- Creative Thinking
- Collaboration and Teamwork
- Goal-Oriented
- Team Leadership
Accomplishments
National Honor Society Member
- Demonstrated academic excellence and leadership as a committed member of NHS.
- Led and coordinated mentoring activities and initiatives, significantly enhancing program impact and engagement for club members.
- Consistently received high customer satisfaction ratings, demonstrating strong interpersonal skills and a commitment to providing excellent service.
- Awarded first place at the school level for National History Day, demonstrating exceptional research, analysis, and presentation skills.
- Recognized at the state level for outstanding performance in National History Day, showcasing dedication and excellence in historical research.
Languages
English
Native or Bilingual
somali
Native or Bilingual
Timeline
Barista
Starbucks
02.2023 - 06.2024
Tutor
Self-employed
10.2022 - Current
Sandwich Artist
Subway
06.2022 - 02.2023
High School Student -
Al-Amal
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