Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sumaya Ismail

Reynoldsburg,United States

Summary

Dynamic and dedicated professional with extensive experience in patient care and customer service. Proven ability to enhance patient wellbeing through compassionate support and effective teamwork. Skilled in CPR and first aid, I excel in maintaining detailed records and fostering positive interactions, ensuring a safe and supportive environment for all.

Overview

5
5
years of professional experience

Work History

Direct Support Professional

Sevita Health
Columbus, OH
12.2025 - Current
  • Assisted individuals with daily living activities and personal care needs.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Enhanced patient wellbeing by supporting participation in recreational activities.

Security Officer

Securitas
Columbus
06.2023 - 07.2024
  • I respond to emergencies, security incidents, and escalations in a timely and professional manner.
  • I conduct inspections to identify hazards, unsecured areas, and persons who are unauthorized to ensure the client's safety.
  • I continuously perform foot patrols and random checks of the property to maintain a security presence and address any potential issue.
  • I will secure any evidence, document the scene of the incident and I will investigate disturbance of all types, along with partnering law enforcement personnel to facilitate incident resolution.

Patient Care Assistant

Violet Springs Health Campus
Pickerington
08.2022 - 04.2023
  • I maintain comprehensive and confidential patient records as per organizational policy and regulations governing healthcare.
  • I work closely with colleagues from multidisciplinary teams to strategize and implement programming to improve socialization, well-being, and emotional wellness among residents.
  • I support nurses through direct patient care provision with dressing, feeding, and activities of daily living (ADLs).

Customer Service Representative

Walgreens
Pickerington
02.2021 - 03.2022
  • I engaged with customers by responding to questions, addressing concerns, and striving to provide an enjoyable shopping experience.
  • I accurately processed transactions, displayed product presentations, and aided in daily store operations to assist in making sure everything was in working order.

Education

Associate's Degree - Nursing

The Ohio State University - Newark Campus
Newark, OH
12-2026

Skills

  • Patient Care
  • Detail-Oriented
  • Customer Service
  • CPR training
  • Team collaboration
  • Patient care
  • Customer service
  • First aid training

Languages

  • Somali
  • Arabic
  • English
  • Turkish

Timeline

Direct Support Professional

Sevita Health
12.2025 - Current

Security Officer

Securitas
06.2023 - 07.2024

Patient Care Assistant

Violet Springs Health Campus
08.2022 - 04.2023

Customer Service Representative

Walgreens
02.2021 - 03.2022

Associate's Degree - Nursing

The Ohio State University - Newark Campus
Sumaya Ismail