Summary
Overview
Work History
Education
Skills
Timeline
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Sumaya Yusuf

Plano,TX

Summary

Friendly and outgoing teacher assistant focused on comprehensive, life-based approaches to education. Energetic problem solver, skill-builder and conflict resolver.

Overview

6
6
years of professional experience

Work History

Customer Service Associate

Walmart
Murphy, TX
09.2022 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.

Educational Assistant

Universal Academy Charter School
Minneapolis, MN
08.2019 - 07.2022
  • Provided support to help students with special needs learn and grow.
  • Supported student learning objectives through personalized and small group assistance.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.

Education

High School Diploma -

Higher Ground Secondary Academy
Saint Paul, MN
05.2018

Skills

  • Calm and Patient Demeanor
  • Educational Assistance
  • Organization and Prioritization
  • Collaborative and Team-Oriented

Timeline

Customer Service Associate

Walmart
09.2022 - Current

Educational Assistant

Universal Academy Charter School
08.2019 - 07.2022

High School Diploma -

Higher Ground Secondary Academy

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Sumaya Yusuf