Sumayah Schloss
PEMBROKE PINES,FL
Summary
Results-oriented Sales Associate skilled in enhancing customer experiences and resolving inquiries efficiently. Delivered exceptional service as a party host, ensuring guest satisfaction and safety during high-volume events. Committed to driving sales and fostering teamwork to create engaging shopping and event experiences.
Overview
2
2
years of professional experience
Work History
Sales Associate
Victoria Secret
Plantation, FL
06.2025 - Current
- Assisted customers with product selection, enhancing overall shopping experience.
- Collaborated with team members to achieve sales targets and improve customer engagement.
- Executed visual merchandising strategies to maintain appealing store displays.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy.
- Resolved customer inquiries and complaints promptly, fostering positive relationships.
- Participated in promotional events, driving brand awareness and customer interest.
- Maintained inventory levels through effective stock management practices.
Party Host
Sky Zone Trampoline Park
Pembroke Pines, FL
01.2025 - 12.2025
- Coordinated and executed birthday party events, ensuring seamless guest experiences and satisfaction.
- Developed creative themes and activities tailored to client preferences, enhancing event enjoyment.
- Managed setup and breakdown of party areas, adhering to safety protocols and cleanliness standards.
- Trained new team members on party hosting procedures and customer engagement strategies.
- Monitored participant safety during activities, promptly addressing any concerns or incidents.
- Implemented feedback mechanisms to improve service quality and guest experience at parties.
- Collaborated with kitchen staff to ensure timely preparation and delivery of food and beverages for events.
- Organized inventory management for party supplies, ensuring optimal stock levels for event readiness.
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
- Provided support during high-volume periods by assisting other hosts in managing multiple parties simultaneously without sacrificing quality of service provided at each event.
- Resolved conflict to maintain fun, positive and safe event environments.
- Educated guests on rules and policies to deliver safe, enjoyable experiences.
- Planned parties according to customer specifications.
- Led creative games and activities to engage and entertain guests during events.
- Managed event schedules effectively, ensuring timely execution of activities and smooth transitions between segments.
Education
High School Diploma -
Pembroke Pines Charter
Pembroke Pines, FLSkills
- Customer service excellence
- Customer service
- Team collaboration
- Analytical skills
- Customer needs assessment
- Multi-tasking strength
- Event coordination
- Reliable and punctual
- Strong interpersonal skills
- Dependable team player
- Sales-driven mindset
- People skills
Accomplishments
- Business Development - Initiated two key partnerships which resulted in [X%] revenue growth.
- Increased productivity [number]% by implementing several process improvements.
- Design - Responsible for creative design for prominent [project].
- Brought in [number] new customers.
- Awarded “Employee of the Month” in [year].
- Exceeded monthly quota [number] times.
- Resolved product issue through consumer testing.
Timeline
Sales Associate
Victoria Secret
06.2025 - Current
Party Host
Sky Zone Trampoline Park
01.2025 - 12.2025
High School Diploma -
Pembroke Pines Charter
Volunteered for big organizations , and schools
Wells Fargo, girls and Boys Club, big brother big sister, Pembroke Pines Charter Middle School, also assisted coaching for sport teams .