Sumeet Cheema
Citrus Heights,CA
Summary
Highly organized and results-driven professional with a Bachelor’s degree in Health Science and experience in administrative coordination, front desk operations, and customer service. Proven ability to manage multiple tasks, support interdisciplinary teams, and maintain accurate records while delivering exceptional service. Recognized as Employee of the Month for outstanding performance, professionalism, and teamwork. Skilled in office operations, scheduling, communication, and problem-solving, seeking to contribute organizational and interpersonal expertise in a dynamic professional environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Student intern/ Clinical hours
Sacramento State University
- Completed supervised hours supporting exercise and education for individuals.
- Observed interdisciplinary care involving nurses, exercise physiologists, and nutrition professionals.
- Gained experience in exercise safety, patient communication, exercise safety and lifestyle education.
- 35 Hours
Front Desk Coordinator
Summerset Senior Living
Rancho Cordova, CA
10.2023 - Current
- Managed front desk operations to ensure smooth daily workflow and positive resident experiences.
- Provided professional customer service to residents, families, and visitors by addressing inquiries and resolving concerns promptly.
- Handled scheduling, appointments, and coordination of resident services and community activities.
- Maintained accurate resident records and updated internal communication systems to support efficient operations.
- Supported multiple departments (nursing, administration, activities, and maintenance) by facilitating communication and assisting with administrative needs.
- Assisted with general office tasks including filing, data entry, phone management, and event coordination.
- Awarded employee of the month for outstanding performance, teamwork and dedication to resident satisfaction.
Administrative Assistant /Order Processor
Pacful, Inc.
Rancho Cordova, CA
05.2022 - 06.2023
- Processed and tracked customer orders with accuracy.
- Performed data entry for orders, invoices and internal records.
- Managed email correspondence and phone communication.
- Prepared and organized office documents, reports and spreadsheets.
- Coordinated scheduling and supported daily office operations.
- Maintained organized digital and physical filing systems.
- Used Microsoft Word, Excel and Powerpoint daily.
Cashier/Assistant Manager
Mountain Mike's Pizza
Rancho Cordova, CA
06.2020 - 06.2022
- Managed daily cash handling, including register operations, reconciliation, and deposits.
- Delivered excellent customer service, resolving inquiries and ensuring a positive dining experience.
- Supervised and directed staff, ensuring adherence to operational standards and customer satisfaction.
- Oversaw inventory management, including ordering, stocking, and quality control of supplies.
- Trained new employees on cash handling procedures, customer service protocols, and operational duties.
- Handled operational duties, including opening and closing procedures, to maintain smooth business flow.
Dispatcher
12.2019 - 01.2022
- Coordinated daily routes and schedules for truck drivers to ensure timely deliveries.
- Communicated with driver, customers and logistic teams to resolve delivery issues efficiently.
- Maintained accurate records of shipments, mileage and delivery confirmations.
- Assisted with billing, invoices and documentation for completed deliveries.
- Prioritise tasks in a fast-paced environment while ensuring safety and compliance with regulations.
Education
Bachelor's - Health Science
California State University-Sacramento
Sacramento, CA12-2025
High School Diploma - undefined
Cordova High School
Rancho Cordova, CA05-2021
Skills
- Administrative support & Office Operations
- Data Entry and Recordkeeping
- Document Management & Filing system
- Scheduling & Calendar Coordination
- Microsoft Word, Excel & Powerpoint
- Invoice & Order tracking
- Customer Service
- Attention to Detail & Accuracy
- Time management & Multitasking
- Professional Communication & Teamwork
- Technical Writing & Report Preparation
- Problem Solving
Certification
- First Aid Certification
- Driver's License
- CPR Certification
Languages
English (Expert)
Hindi (Expert)
Punjabi (Expert)
Urdu (Expert)
Timeline
Front Desk Coordinator
Summerset Senior Living
10.2023 - Current
Administrative Assistant /Order Processor
Pacful, Inc.
05.2022 - 06.2023
Cashier/Assistant Manager
Mountain Mike's Pizza
06.2020 - 06.2022
Dispatcher
12.2019 - 01.2022
Student intern/ Clinical hours
Sacramento State University
High School Diploma - undefined
Cordova High School
Bachelor's - Health Science
California State University-Sacramento