Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Affiliations
Timeline
Generic

Sumit Kaur

Redmond,WA

Summary

Results-oriented Quality Engineering and QA Operations leader with 17 years of experience in designing scalable quality frameworks for SaaS, eCommerce, and healthcare platforms. Built QA governance models and led distributed teams to support high-volume production environments. Integrated QA into operational workflows to enhance data integrity and reporting accuracy while maintaining delivery speed. Collaborated with Data Engineering, Analytics, and Product teams to implement QA checkpoints and continuous improvement initiatives.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Quality Assurance Manager

Planet DDS
Seattle, United States
01.2020 - Current

QA Manager responsible for quality strategy, automation, and release governance for a cloud-based healthcare SaaS platform used by dental practices nationwide. Lead QA engineers embedded across multiple agile product teams while establishing scalable testing frameworks and consistent release practices.

  • Own test strategy for web and mobile applications, covering functional, regression, exploratory, and API testing across multiple product teams.
  • Introduced shift-left testing practices that reduced production defects by ~50% and improved early defect detection during development.
  • Built and scaled a Playwright-based automation framework with reusable components, enabling maintainable UI and API test coverage.
  • Integrated automation into Jenkins CI/CD pipelines, allowing regression suites to run automatically on commits and release candidates.
  • Partner with Product and Engineering leaders to identify risks early, prioritize defects, and maintain stable release cycles.
  • Lead end-to-end release validation including code freeze readiness, regression execution, production validation, and post-release monitoring.
  • Standardized QA processes and risk-based testing practices, improving consistency in test execution and release readiness across teams.
  • Built and mentored a team of QA engineers, promoting ownership, accountability, and continuous improvement in testing practices.
  • Managed hiring, onboarding, and resource planning to align QA capacity with sprint goals and product roadmap priorities.
  • Created Jira and Confluence dashboards tracking key quality metrics including defect density, automation coverage, and regression stability.
  • Served as Scrum Master for an agile team, facilitating sprint planning, stand-ups, retrospectives, and backlog refinement to maintain delivery velocity.

Senior Product and Quality Assurance Engineer

TransformativeMed
Greater Seattle Area
03.2019 - 01.2020

Senior QA engineer responsible for establishing quality practices for a healthcare platform supporting mobile and on-premise applications used by clinical teams.

  • Developed test plans and regression suites covering mobile and enterprise workflows across multiple product releases.
  • Partnered closely with Product and Engineering teams to define acceptance criteria and ensure comprehensive test coverage.
  • Improved traceability between requirements, test cases, and releases, strengthening release validation and QA reporting.
  • Collaborated with distributed development teams to validate new features and maintain consistent testing standards.

Quality Assurance Engineer

Quadient
Greater Seattle Area
04.2014 - 03.2019

QA engineer supporting enterprise data and location-intelligence platforms used by large commercial customers. Contributed to quality strategy and testing for complex data-driven systems developed by globally distributed engineering teams.

  • Owned test planning and coordinated execution across distributed QA and engineering teams covering complex data workflows.
  • Partnered with Product Managers and Engineering Leads to prioritize testing based on business risk, release timelines, and customer impact.
  • Expanded automation coverage and introduced improvements to the team’s automation approach for critical functionality.
  • Implemented clearer QA reporting practices that provided stakeholders visibility into regression results, defect trends, and release readiness.
  • Investigated production issues and collaborated with developers to identify root causes and improve long-term system reliability.

Quality Assurance Engineer 2

Amazon.com Services
Greater Seattle Area, WA
02.2012 - 03.2014

QA engineer supporting Fulfillment by Amazon systems responsible for high-volume seller onboarding, order processing, and fulfillment workflows across multiple integrated services.

  • Owned quality validation for critical FBA workflows spanning multiple services supporting seller operations and fulfillment pipelines.
  • Designed and executed test strategies covering functional, regression, and end-to-end workflow validation.
  • Defined and tracked quality metrics measuring test effectiveness, defect detection rates, and system reliability.
  • Partnered with multiple engineering teams across the FBA organization to validate complex service integrations.
  • Investigated production issues and worked with developers to identify root causes and implement long-term fixes.
  • Contributed to improvements in QA processes and testing standards to strengthen release quality across the organization.

Software Development Engineer In Test

Microsoft
Redmond, WA
09.2008 - 09.2011

Member of the Visual Studio Developer Division responsible for build verification testing and automation supporting one of Microsoft’s flagship developer platforms.

  • Designed and automated build verification tests ensuring stability of Visual Studio builds before broader engineering release.
  • Developed internal automation tools that improved regression testing efficiency across large and complex codebases.
  • Collaborated with developers during design and code reviews to improve testability and ensure reliable feature delivery.
  • Identified defects early in the development cycle, preventing unstable builds from progressing through the release pipeline.
  • Executed large-scale regression testing cycles to maintain performance and reliability across Visual Studio components.

Quality Assurance Engineer 2

Amazon.com Services
05.2006 - 02.2008
  • Executed black box testing for Target checkout revamp to validate functionality and user experience.
  • Conducted end-to-end manual testing of website functionality, focusing on shopping cart and checkout features to ensure seamless user transactions.
  • Created the test plan and worked on the test strategies using the in-house tool Test Case Manager.
  • Performed end to end manual testing to ensure the functionality of the web application.
  • Performed black box and white box testing for signing in process in checkout pipeline for Amazon DE website to identify and resolve issues.
  • Created the test plan and worked on the test strategies using the in-house tool Test Case Manager.
  • Created the test plan and worked on the test strategies using the in-house tool Test Case Manager.

Quality Assurance Engineer Intern

BSquare Corp
Bellevue, Washington
01.2006 - 05.2006
  • Automated testing processes for handheld devices, including Smartphone, Pocket PC, and AMDX, using Win CE.
  • Enhanced web interface by developing test case database using SQL Server and ASP.NET.
  • Developed test case specifications and design documents with in-house tool, TestWizard.

Software Developer In Test - Intern

Seattle Biomedical Research Institute
09.2003 - 09.2005
  • Developed scripts and applications for pattern and sequence matching which were utilized to format gene sequences required for analysis.
  • Designed data storage solutions by creating tables and wrote queries to populate data and created stored procedures, triggers, views and indexes on tables for data maintenance.
  • Gathered user requirements and created design documents for website interface, facilitating alignment with user needs.
  • Established Apache Server environment and set up IIS 5.0 for SBEAMS web application, customizing functionality with PHP scripts and database creation.

Education

Master of Science - Information Management

University of Washington
Seattle
06-2007

Bachelor of Technology - Computer Science & Engineering

Punjab Technical University
India
06-2002

Skills

  • Quality Management
  • Team leadership
  • Test Automation
  • Scrum & Agile
  • API Testing
  • Selenium
  • REST Assured
  • Postman
  • Jenkins
  • TestNG
  • JIRA
  • Confluence

Certification

Certified SAFe 6 Practice Consultant

Personal Information

Title: Quality Assurance Manager

Languages

English
Professional
Hindi
Professional
Punjabi
Professional

Affiliations

Education Volunteer, Khalsa Gurmat Center

Timeline

Quality Assurance Manager

Planet DDS
01.2020 - Current

Senior Product and Quality Assurance Engineer

TransformativeMed
03.2019 - 01.2020

Quality Assurance Engineer

Quadient
04.2014 - 03.2019

Quality Assurance Engineer 2

Amazon.com Services
02.2012 - 03.2014

Software Development Engineer In Test

Microsoft
09.2008 - 09.2011

Quality Assurance Engineer 2

Amazon.com Services
05.2006 - 02.2008

Quality Assurance Engineer Intern

BSquare Corp
01.2006 - 05.2006

Software Developer In Test - Intern

Seattle Biomedical Research Institute
09.2003 - 09.2005

Master of Science - Information Management

University of Washington

Bachelor of Technology - Computer Science & Engineering

Punjab Technical University
Sumit Kaur