Summer Ahu
Las Vegas
Summary
Detail-oriented and driven Community Standards Supervisor with a strong background in HOA compliance, design review, and community engagement within active adult communities. Skilled in interpreting and enforcing governing documents, managing complex homeowner interactions, and drafting professional correspondence, including violation letters and meeting minutes. Recognized for fostering interdepartmental collaboration, streamlining operational workflows, and contributing to policy development and procedural improvements. Adept at balancing high-volume responsibilities with exceptional time management, written communication, and resident relations skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
COMMUNITY STANDARDS SUPERVISOR
Firstservice Residential
Las Vegas
02.2024 - Current
- Serve as the lead administrator for community compliance and design review operations, partnering directly with the general manager.
- Manage all aspects of community standards, including violation enforcement, hearing coordination, and reporting.
- Conduct property inspections and document findings; maintain records and follow-up actions in management software.
- Oversee the Design Review Committee process, including application intake, site inspections, and decision communications.
- Prepare meeting packets, maintain minutes, and advise committee members in accordance with NRS 116.
- Guide updates to governing documents based on enforcement trends and community needs.
- Contribute to community newsletters and coordinate compliance education efforts.
COMMUNITY STANDARDS INSPECTOR
Firstservice Residential
Las Vegas
05.2023 - 02.2024
- Built an in-depth knowledge of the Association’s governing documents, especially the Design Guidelines, and applied them consistently in compliance and architectural review processes.
- Conduct audits of modification projects to verify adherence to community design guidelines.
- Drafted violation letters and inspection reports; ensured compliance through re-inspections.
- Reviewed architectural plans for completeness prior to committee review.
- Maintained accurate records and took minutes during committee meetings.
- Utilized advanced company provided applications as tools for reporting and tracking.
Fitness Coordinator
Firstservice Residential
Las Vegas
09.2022 - 05.2023
- Coordinated and scheduled fitness classes, health programs, and wellness workshops for a 55+ active adult community.
- Developed positive relationships with residents by promoting engagement in fitness and lifestyle activities.
- Oversaw fitness facility operations, ensuring equipment functionality, cleanliness, and safety standards were met.
- Collaborated with outside vendors and instructors to provide diverse class offerings and special event programming.
- Responded to resident inquiries and concerns professionally, resolving scheduling conflicts and providing exceptional service.
- Created promotional materials and bulletin announcements to boost attendance and awareness of wellness events.
- Supported cross-departmental events and filled in operational roles as needed, contributing to overall community satisfaction.
Education
CAM 60 Hour Pre Licensing Course
Key Realty
Las Vegas, NV03-2025
High School Diploma -
Kaimuki High School
Honolulu, HI06-2008
Skills
- Attentive communicator
- Task prioritization
- Official communication drafting
- Organizational efficiency
- Microsoft Office Suite (Excel, Word, Outlook)
- Process Improvement
- Adaptable to shifting demands
- Team Development
Certification
- Notary Public
- CPR & AED certified
Timeline
COMMUNITY STANDARDS SUPERVISOR
Firstservice Residential
02.2024 - Current
COMMUNITY STANDARDS INSPECTOR
Firstservice Residential
05.2023 - 02.2024
Fitness Coordinator
Firstservice Residential
09.2022 - 05.2023
CAM 60 Hour Pre Licensing Course
Key Realty
High School Diploma -
Kaimuki High School