Summer Armet
Pickerington,OH
Summary
Dynamic Patient Registration Representative with a proven track record at Ohio Health, excelling in insurance verification and patient relations. Leveraged strong interpersonal skills to enhance patient experiences and implemented system updates, boosting operational efficiency. Committed to maintaining HIPAA compliance while fostering a compassionate environment for patients.
Overview
6
6
years of professional experience
Work History
Patient Registration Representative
Ohio Health
02.2020 - 08.2022
- Assisted patients in completing necessary forms, enhancing overall registration experience.
- Managed insurance verification to optimize patient eligibility and coverage accuracy.
- Implemented system updates, contributing to improved operational efficiency within registration procedures.
- Imaged and scanned patient and registration documentation into electronic patient records.
- Maintained patient confidentiality by adhering to HIPAA regulations and securing sensitive information.
- Maintained clean and organized workspaces to promote smooth operation and easy access to patient information.
- Secured patient privacy by learning and following HIPAA regulations to keep organization compliant with relevant laws.
- Assisted with training new hires on best practices for managing various aspects of the registration process including collecting sensitive information, navigating software systems, and maintaining confidentiality.
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
- Facilitated positive patient experiences by offering compassionate service, anticipating needs, and providing assistance throughout the registration process.
Teacher's Assistant
Arlington Baptist School
06.2018 - 12.2019
- Assisted teachers in preparing instructional materials and classroom activities.
- Supported individual student needs through personalized attention and encouragement.
- Managed classroom environment to foster positive learning experiences.
- Collaborated with educators to implement lesson plans effectively.
- Monitored student progress and reported observations to teaching staff.
- Developed strong relationships with students to promote a supportive learning atmosphere.
- Supported classroom maintenance and upkeep, organizing books, and materials.
Teacher
Hope Christian School
06.2016 - 06.2017
- Developed engaging lesson plans aligned with curriculum standards.
- Implemented innovative teaching strategies to enhance student learning outcomes.
- Assessed student performance through regular evaluations and feedback sessions.
- Fostered a positive classroom environment promoting respect and collaboration.
Education
Education
West Coast Baptist College
Lancaster, CA05.2016
High School Diploma -
Lighthouse Christian Academy
Nashville, TN05.2012
Skills
- Insurance verification
- Payment collection
- Patient confidentiality
- Eligibility determination
- Appointment scheduling
- Patient relations
- Electronic recordkeeping
- Resourcefulness and initiative
- Medical terminology
- HIPAA compliance
- Strong interpersonal skills
- Time management
- Computer proficiency
- Customer service
- Collaboration and teamwork
- Medical report preparation
- Critical thinking
- Organization and time management
- Prescription refills
- Payment scheduling and collection
- Basic life support for health care providers (BLS)
Timeline
Patient Registration Representative
Ohio Health
02.2020 - 08.2022
Teacher's Assistant
Arlington Baptist School
06.2018 - 12.2019
Teacher
Hope Christian School
06.2016 - 06.2017
Education
West Coast Baptist College
High School Diploma -
Lighthouse Christian Academy