Summary
Overview
Work History
Education
Skills
Timeline
Generic

Summer Beaven

Lexington

Summary

Experienced server and FOH trainer at Drake's, recognized for exceptional customer service and conflict resolution expertise. Looking to leverage communication skills gained through bachelor's degree and experience in a professional setting. Committed to continuous, self-directed learning and fostering positive relationships.

Overview

6
6
years of professional experience

Work History

Server/FOH Trainer

Drake's
11.2019 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Took guest complaints and concerns seriously, collaborating with management to ensure complete guest satisfaction.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with Toast system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated relationships with guests.
  • Performed many closing duties to ensure the restaurant was in great condition for the following day.

Education

Bachelor of Arts - Communication

University of Kentucky
Lexington, KY
08-2025

Associate of Science -

Bluegrass Community And Technical College
Lexington, KY
05-2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Conflict resolution skills

Timeline

Server/FOH Trainer

Drake's
11.2019 - Current

Bachelor of Arts - Communication

University of Kentucky

Associate of Science -

Bluegrass Community And Technical College