Summer Buese
Truist Bank
Clearwater,FL
10
years of professional experience
Dynamic Relationship Banker with a proven track record in enhancing client satisfaction and loyalty. Expertise in cash handling, problem-solving, and effective communication, driving operational efficiency and superior service delivery.
Work History
Relationship Banker
3 Years 10 Months- Analyzed financial needs, recommending appropriate banking products and services.
- Cultivated strong customer relationships to enhance client satisfaction and loyalty.
- Delivered exceptional service by resolving customer inquiries and issues efficiently.
- Collaborated with cross-functional teams to streamline account opening processes.
Customer Service Representative
1 Year 4 Months- Managed returns and exchanges effectively, adhering to company policies while maintaining customer loyalty.
- Trained new representatives in customer service protocols, promoting consistency in service quality across the team.
- Implemented process improvements that reduced order discrepancies, enhancing operational efficiency within the department.
- Provided feedback on product performance trends, contributing to inventory decisions and sales strategies.
Customer Service Representative
1 Year 7 Months- Resolved customer inquiries efficiently, enhancing overall satisfaction and fostering positive relationships.
- Assisted customers with product selection, demonstrating in-depth knowledge of furniture collections and features.
- Processed orders accurately using point-of-sale systems, ensuring timely delivery and inventory management.
- Collaborated with team members to streamline communication, improving response times to customer issues.
Server/Host/Catering
2 Years 11 Months- Delivered exceptional customer service in fast-paced environments, enhancing guest satisfaction and loyalty.
- Managed multiple tables efficiently, ensuring timely order delivery and accurate billing.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively.
- Trained new staff on restaurant protocols and service standards to uphold quality performance.
Education
High School Diploma
Skills
Customer Service-oriented
Customer service
Financial analysis
Sales expertise
Financial services
Money handling
Financial analysis
Teamwork and collaboration
Cash handling
Timeline
Relationship Banker
Truist Bank
10.2022 - CurrentRead More
Customer Service Representative
Kanes Furniture
06.2021 - 10.2022Read More
Customer Service Representative
Ashley Furniture Homestore
11.2019 - 06.2021Read More
Server/Host/Catering
Ruby Tuesday Restaurant
11.2016 - 10.2019Read More
Clearwater Adult Education Center
High School Diploma
Read More