Summer Burton
Dunkin Donuts
Dillsburg,PA
3
years of professional experience
Experienced in fast paced environments, known for strong teamwork and flexibility, contributing to successful customer interactions and efficient operations. Ready to leverage skills to support improved service quality and team collaboration.
Work History
Team Member
11 Months- Prepared and served food and beverages in accordance with Dunkin Donuts standards.
- Operated point-of-sale system efficiently to process customer transactions.
- Maintained cleanliness and organization of work area to ensure a safe environment.
- Restocked supplies to support inventory management.
Tennis Coach
2 Years 1 Month- Analyzed players' strengths and weaknesses to tailor coaching techniques effectively.
- Developed personalized training programs to enhance players' skills and performance.
- Led group training sessions, fostering teamwork and sportsmanship among participants.
Full Time Facilitator
7 Months- Facilitated training sessions to enhance team performance and operational knowledge.
- Implemented feedback mechanisms to identify areas for process improvement and employee development.
- Developed instructional materials that supported staff in meeting compliance standards and enhancing service quality.
Team Member
10 Months- Contributed to team success by completing jobs quickly and accurately.
- Acquired necessary skills to enhance work performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Team Member
9 Months- Adapted quickly to changing demands during peak hours to meet customer needs.
- Provided friendly and responsive customer service, resolving issues promptly.
- Communicated effectively with team members to enhance service delivery.
- Followed food safety regulations and procedures consistently to maintain quality standards.
Education
High School Diploma
Skills
Customer service
Problem-solving
Attention to detail
Clear communication
Teamwork and collaboration
Flexible schedule
Positive attitude
Interests
Tennis
Working out
Traveling
Helping others
Community service
Timeline
Team Member
Dunkin Donuts
10.2025 - CurrentRead More
Full Time Facilitator
Giant Food Stores
03.2025 - 10.2025Read More
Tennis Coach
Next Level Sports
07.2024 - 08.2026Read More
Team Member
Chik-Fil-A
01.2024 - 11.2024Read More
Team Member
Sheetz
04.2023 - 01.2024Read More
Northern York County School District
High School Diploma
Read More