Summary
Overview
Work History
Education
Skills
Timeline
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Summer Coffey

Florence,AL

Summary

I attended Fultondale High School and graduated in 2019. I attended the University of North Alabama and graduated in December 2023 with a Bachelor's in Psychology with a minor in ABA. I have worked my way through college and hope to gain an entry level job within my field so I can finally put what I have learned to good use. I also seek to maintain a full-time position that professionally challenges me and will utilize my knowledge, time management, and interpersonal skill.

Overview

6
6
years of professional experience

Work History

Personal Shopper

Walmart
11.2021 - Current
  • Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
  • Provided quick and efficient service to customers by filling online orders within a timely manor.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.
  • Selected correct products based on customer needs, product specifications and applicable regulations.

Cashier

Arby's
10.2017 - 10.2021
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

Bachelor of Science - Psychology

University of North Alabama
Florence, AL
12.2023

Skills

  • Flexible Schedule
  • Planning and Organization
  • Accurate Money Handling
  • Prioritizing Orders
  • Heavy Lifting
  • Customer Service
  • Online Ordering Familiarity
  • Time Management
  • Processing Payments

Timeline

Personal Shopper

Walmart
11.2021 - Current

Cashier

Arby's
10.2017 - 10.2021

Bachelor of Science - Psychology

University of North Alabama

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Summer Coffey