Summer Coffey
Florence,AL
Summary
I attended Fultondale High School and graduated in 2019. I attended the University of North Alabama and graduated in December 2023 with a Bachelor's in Psychology with a minor in ABA. I have worked my way through college and hope to gain an entry level job within my field so I can finally put what I have learned to good use. I also seek to maintain a full-time position that professionally challenges me and will utilize my knowledge, time management, and interpersonal skill.
Overview
6
6
years of professional experience
Work History
Personal Shopper
Walmart
Muscle Shoals, AL
11.2021 - Current
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Provided quick and efficient service to customers by filling online orders within a timely manor.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Cashier
Arby's
Gardendale, AL And Muscle Shoals, AL
10.2017 - 10.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Bachelor of Science - Psychology
University of North Alabama
Florence, AL12.2023
Skills
- Flexible Schedule
- Planning and Organization
- Accurate Money Handling
- Prioritizing Orders
- Heavy Lifting
- Customer Service
- Online Ordering Familiarity
- Time Management
- Processing Payments
Timeline
Personal Shopper
Walmart
11.2021 - Current
Cashier
Arby's
10.2017 - 10.2021
Bachelor of Science - Psychology
University of North Alabama