SUMMER DVORAK
Martinsburg
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Forklift Operator
Amazon
Hagerstown
12.2025 - Current
- Operated forklifts to transport inventory across warehouse, ensuring timely delivery to production areas.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Conducted routine safety checks on equipment before each shift.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Maintained current forklift training and certification as required by company policies.
- Ensured compliance with safety regulations during all operational tasks.
- Maintained safe working conditions in -10 degree freezer, utilizing personal protective equipment to ensure compliance with safety standards.
- Monitored stock levels, reporting discrepancies to management to support inventory accuracy.
- Communicated with supervisor and other warehouse staff to coordinate work.
Photographer
Lifetouch/Shutterfly
Hagerstown
08.2025 - 12.2025
- Led majority of shoots as primary photographer, guiding teams of 2–4 and ensuring timely communication with school staff to maintain ahead-of-schedule operations.
- Achieved a consistent pace of 2.5 portraits per minute, contributing to early completion of schedules and high client satisfaction.
- Produced up to 700 portraits daily to meet client demands
- Executed full shoot independently, demonstrating self-sufficiency and reliability.
- Set up, calibrated, and maintained professional photography equipment, ensuring optimal performance throughout each session
- Worked extended shifts to meet project demands, ensuring smooth operations.
- Trusted to travel long distances for assignments, including arranging lodging and meals with full reimbursement compliance.
- Entrusted with managing and mailing financial materials, ensuring accuracy, security, and compliance with company procedures
- Honored in company’s Rookie Showcase for excellence in posing, lighting, and image quality.
- Received positive feedback from schools and parents, including praise for professionalism, organization, and efficiency
CLIENT SERVICES SPECIALIST / RECEPTIONIST
H&R Block
01.2025 - 04.2025
- Managed client appointments, ensuring accurate scheduling and efficient operations.
- Matched clients with suitable tax professionals, improving service quality and client satisfaction.
- Assisted clients in uploading documents, streamlining onboarding processes.
- Conducted follow-up calls to assess customer satisfaction and pinpoint areas for improvement.
- Developed outreach strategies that increased client retention and satisfaction rates.
- Provided technical assistance for troubleshooting various issues.
- Presented fees clearly, clarifying invoices and company policies for transparency.
TEAM MEMBER
Kitzie's of Spring Mills
01.2023 - 06.2023
- Facilitated customer satisfaction through effective communication and empathetic interactions
- Worked with team members to uphold high service standards in fast-paced environment
- Greeted clients warmly upon arrival and escorted them to designated areas.
- Answered phones, provided information, and scheduled appointments using scheduling software
- Prepared food with attention to quality and presentation
Education
High School Coursework Completed -
CHANTILLY HIGH SCHOOL
4201 Stringfellow Rd, Chantilly Virginia,2015101-2023
Skills
- Safety compliance
- Technical troubleshooting
- Technology proficiency
- Attention to detail
- Dependability
- Time management
- Fast-paced adaptability
- Team collaboration
- Customer relations expertise
- Organizational skills
- Creative problem solving
- Interpersonal skills
- Quick learner
Volunteer Experience
- Celebration Villa Retirement Home, Provided companionship to elderly residents, demonstrating excellent interpersonal skills, patience, and empathy
- Cloverleaf Equine Center, Assisted disabled children during therapeutic riding sessions, ensuring their safety and comfort, Ensured customer satisfaction through clear and effective communication and empathy, Collaborated with team members to meet high-service standards in a fast-paced setting, Assisted in food preparation, focusing on quality
Timeline
Forklift Operator
Amazon
12.2025 - Current
Photographer
Lifetouch/Shutterfly
08.2025 - 12.2025
CLIENT SERVICES SPECIALIST / RECEPTIONIST
H&R Block
01.2025 - 04.2025
TEAM MEMBER
Kitzie's of Spring Mills
01.2023 - 06.2023
High School Coursework Completed -
CHANTILLY HIGH SCHOOL