Summary
Overview
Work History
Education
Skills
Strengths
Timeline
Generic

Summer Dyrr

Summary

Community Manager with 6+ years of experience in Sales, and Account Management. Proven track record of achieving over-performance targets with a customer-centric approach. Passionate about bringing support and establishing long-term relationships with clients and vendors.

Overview

6
6
years of professional experience

Work History

Office Coordinator

Avertium
02.2023 - 02.2024

Reviewed customer accounts and provided Customer support in product support, Billing, Collections.

Managed office facilities, ensuring optimal security equipment functionality.

Liaised with vendors for timely security service repairs, minimizing downtime.

Maintained meticulous records of Office incidents, boosting response efficiency.

Participated in security audits, ensuring compliance with industry standards.

Community Manager

Regus Management Group
02.2018 - 02.2023
  • Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
  • Served as a vital link between tenants and management, promptly addressing inquiries and concerns.
  • Managed lease agreements, renewals, and terminations, ensuring smooth transitions and tenant satisfaction.
  • Oversaw maintenance and repairs, guaranteeing office spaces met stringent safety and quality standards.
  • Allocated office spaces effectively based on tenant needs and availability, optimizing space utilization.
  • Handled financial aspects, including rent collection, invoicing, and budgeting, ensuring fiscal responsibility.
  • Coordinated with vendors for essential services, ensuring seamless operations.

Education

High School Diploma -

West High School
Knoxville, TN
05.2007

Skills

  • Detail Oriented
  • Office Management
  • Customer Service
  • Microsoft Office
  • Accounting
  • Communication
  • Problem Solving
  • Exceptional customer service
  • Retail Sales
  • Retail Store Operations

Strengths

Customer Retention

Actively recognized for account retention through personalized engagement and proactive account management.


Revenue Growth

Achieved growth in revenue by identifying upsell opportunities and negotiating and renewing contracts.


Problem Solving

Resolved complex customer issues by collaborating with cross-functional teams and implementing innovative solutions.

Timeline

Office Coordinator

Avertium
02.2023 - 02.2024

Community Manager

Regus Management Group
02.2018 - 02.2023

High School Diploma -

West High School
Summer Dyrr