Summer Elkins-King
Lawndale,NC
Summary
Dynamic professional with a proven track record at Frontier Communications, enhancing network efficiency through strategic upgrades. Skilled in troubleshooting and repair, complemented by strong organization and problem-solving abilities. Successfully managed vendor relations, boosting customer satisfaction. Adept at cross-functional coordination, ensuring seamless communication and operational excellence. Achieved a 20% reduction in downtime, elevating client service standards.
Professional general worker with track record of reliability and willingness to take on physically demanding tasks. Known for assisting in construction, maintenance, and logistics operations. Committed to team success and consistently meeting project goals through effective collaboration and adaptability.
Overview
11
11
years of professional experience
Work History
General Laborer
Long Range Farm Company - Case Farms
06.2025 - Current
- Maintained clean and organized worksites, minimizing hazards, and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
Full-time Parent
Household
07.2022 - 06.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Telecommunications Specialist
Frontier Communications
01.2016 - 07.2022
- Managed vendor relations effectively, negotiating favorable contract terms and strengthening partnerships for future collaborations.
- Prepared purchase requisitions to obtain networking and telecommunications equipment, computer hardware and software and test equipment.
- Ensured seamless communication across departments by establishing reliable telecommunication systems and protocols.
- Evaluated and tested software and hardware to determine compatibility with existing systems, efficiency and reliability.
- Increased network efficiency by conducting thorough audits and recommending appropriate upgrades or modifications.
- Reduced downtime for clients by swiftly troubleshooting and resolving complex technical issues.
- Boosted customer satisfaction through diligent maintenance of telecommunications equipment and prompt issue resolution.
Admissions Clerk
Charleston Area Medical Center Health System Inc.
05.2014 - 01.2016
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Assisted in patient admission process based on federal and state laws.
- Safeguarded patient data in compliance with HIPAA and Charleston Area Medical Center facility policies.
- Communicated important information to supervisor and medical team to reduce chance of errors.
- Interviewed patients or representatives to obtain and verify medical history prior to being seen by medical professionals.
- Verified insurance information, collected payment or co-payment for services and created record of visit for future billing.
- Collected information, forms and signatures from patients or family members to create efficient admissions experience.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Registered and verified patient records before triage with most up-to-date information.
Education
High School Diploma -
Riverside High School
Belle, WVAssociate of Applied Science - Surgical Technology
Cleveland Community College
Shelby, NC04-2027
Skills
- Heavy lifting
- Problem-solving
- Time management
- Attention to detail
- Unified communications
- Customer support
- Sales support
- Troubleshooting and repair
- Strong organization
- Healthcare experience
- Microsoft office
- Cross-functional coordination
Timeline
General Laborer
Long Range Farm Company - Case Farms
06.2025 - Current
Full-time Parent
Household
07.2022 - 06.2025
Telecommunications Specialist
Frontier Communications
01.2016 - 07.2022
Admissions Clerk
Charleston Area Medical Center Health System Inc.
05.2014 - 01.2016
High School Diploma -
Riverside High School
Associate of Applied Science - Surgical Technology
Cleveland Community College
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