Summer Garmendia
Provo,UT
Summary
Hardworking, customer focused employee with exceptional ability to communicate effectively with patients, address their concerns, and resolve issues to ensure their satisfaction. Patient service expert with a passion for building relationships and peacefully resolving any issues.
Overview
3
3
years of professional experience
Work History
Train Host
Utah Transit Authority
Provo, Utah
11.2023 - Current
- Walk the entire train in between stations.
- Oversee the wellbeing of customers on board the train and station platforms.
- Communicate appropriate information to others designated to receive such information.
- Answer questions from customers and others.
Cashier
Wilkerson Farms
Orem, UT
09.2023 - 10.2023
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Environmental Service Technician
Spanish Fork Hospital
Spanish Fork, UT
06.2022 - 10.2023
- Disinfected patient exam rooms, surgical suites and common areas to promote an exceptionally clean environment.
- Responded quickly to calls for spills and other potentially dangerous situations.
- Exceeded facility standards regularly by working with a detail-oriented approach.
Education
Degree Seeking - Bachelor of Science -
Utah Valley University
Orem, UT05.2026
High School Diploma | Magna Cum Laude | GPA 3.8 | Honor Roll | Volleyball Team Captain -
The Science Academy of South Texas
Mercedes, TX06.2020
Skills
- Appointment Coordination & Confirmation
- Gathering Information from Patients
- Explaining Policy and Procedures
- Organized and Efficient
- Calm and Effective Under Pressure
- Caring and Empathetic
- Reliable and Trustworthy
- Patient Confidentiality and Data Security
- Providing Information and Resources
Leadership Experiences and Activities
Missionary | Church of Jesus Christ of Latter-Day Saints - Las Vegas, Nevada | 12/2020 - 05/2022
- Worked closely with local members of the LDS faith to improve organizational operations.
- Gained experience in cold-call techniques and interpersonal skills with a 70+ hour work week
- Provided effective, interactive training to large groups in over a dozen meetings.
Teen Builder | Humanitarian Experience for Youth - Chiang Mai, Thailand | 07/2019 - 08/2019
- Spent one month in Thailand working closely with other team builders on a local orphanage for the city.
- Daily worked onsite mixing concrete, laying brick and building walls for the structure.
- Spent significant time in outreach to the community and children alike, learning more about the culture and local
diversity.
Personal Interests
- Reading, Gardening, Animal Volunteering, Quilting, Musical Theater, Symphony and Orchestral Concerts
Timeline
Train Host
Utah Transit Authority
11.2023 - Current
Cashier
Wilkerson Farms
09.2023 - 10.2023
Environmental Service Technician
Spanish Fork Hospital
06.2022 - 10.2023
Degree Seeking - Bachelor of Science -
Utah Valley University
High School Diploma | Magna Cum Laude | GPA 3.8 | Honor Roll | Volleyball Team Captain -
The Science Academy of South Texas
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