Summary
Overview
Work History
Education
Skills
Timeline
Generic

Summer Griffin

Chicago Il,IL

Summary

A Studio Manager at Arthur Murray Chicago with a proven track record in staff training and revenue growth. Expert in strategic team leadership and event development, enhancing client engagement and retention. Successfully boosted cash flow through innovative upselling initiatives while fostering a positive, collaborative environment for both staff and students.

Overview

7
7
years of professional experience

Work History

Studio Manager

Arthur Murray Chicago
01.2022 - Current
  • Managed daily operations for dance studio, ensuring smooth client experiences.
  • Assisted in the onboarding process of new employees by providing training materials. Trained new employees and maintained healthy staff morale through consistent coaching and team building.
  • Directed student account management, strengthened cash flow, and boosted revenue through upselling initiatives and client-focused engagement.
  • Directed the planning and execution of internal and external events, overseeing concept development, logistics, and staff delegation to deliver high-quality experiences.

Dance Instructor

Arthur Murray Chicago
05.2019 - Current
  • Instructed students in various dance styles and techniques.
  • Built strong client relationships, increasing student engagement and retention.
  • Fostered a positive and inclusive learning environment.
  • Evaluated student progress and provided constructive feedback.

External Assessor

After School Matters
06.2018 - 08.2022
  • Observed After School Matters teen programs, both in-person and remote.
  • Obtained required certifications to provide a quality assessment of said programs.
  • Provide feedback to the research and evaluation team to increase efficiency and engagement of participants.

Education

Bachelors - Fine Arts in Dance

Columbia College
Chicago, Il
5 2019

Skills

  • Staff Training, Development & Performance Management
  • Strategic Team Leadership
  • Effective Delegation & Oversight
  • Business Operations & Productivity Management
  • Cash Flow Oversight & Revenue Growth
  • Strategic Goal Setting & Accountability
  • Program & Event Development
  • Marketing, Promotions & Client Retention
  • Conflict Resolution & Problem Solving

Timeline

Studio Manager

Arthur Murray Chicago
01.2022 - Current

Dance Instructor

Arthur Murray Chicago
05.2019 - Current

External Assessor

After School Matters
06.2018 - 08.2022

Bachelors - Fine Arts in Dance

Columbia College