Summary
Overview
Work History
Education
Skills
Timeline
Generic

Summer Hagen

Ochelata,OK

Summary

Skilled line server driven to work efficiently and accurately to maximize team success and serve students quickly. Learns new processes quickly and contributes in fast-paced environments. Contributes help where necessary to keep service flowing smoothly.


Dedicated Coffee Barista brings energetic and enthusiastic approach to serving high-caliber items to customers. Hands-on attitude toward crafting quality beverages and food items. Detailed understanding of necessary health-related obligations concerning cleaning, scrubbing and sanitizing surfaces. Brings customer-focused approach to service delivery.

Overview

2
2
years of professional experience

Work History

Line Server

OKWU Cafeteria
09.2022 - 02.2023
  • Provided exemplary service to students, staff and visitors.
  • Opened and closed food lines serving items such as [Salad Bar], [fruit bar] and [main food line].
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Prepared items for salad bar and cold food areas, restocked ice and checked item temperatures.
  • Cross-trained in [line serving] and [action line] to provide maximum support to team members.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Served food according to temperature, safety and presentation guidelines.
  • Kept work and food areas pristine to meet presentation and food safety requirements.
  • Cleaned and sanitized surfaces, tools and equipment.

Coffee Barista

Judes Health And Java House
07.2021 - 04.2022
  • Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Addressed specific customer questions and requests, fielding to manager issues outside of scope.
  • Prepared and stocked baked goods, sandwiches, wraps and light snacks to compliment beverage choices.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Controlled line and crowd with quick, efficient service.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Education

High School Diploma -

Homeschool
Bartlesville, OK
05.2023

Oklahoma Wesleyan University
Bartlesville, OK
05.2023

Skills

  • Opening and Closing Procedures
  • Cleaning and Sanitation
  • Customer Preferences
  • Consultative Sales Approach
  • Station Preparation
  • Recipes Adherence
  • Guest Satisfaction
  • Initiative in the work place
  • leadership qualities
  • Hard working

Timeline

Line Server

OKWU Cafeteria
09.2022 - 02.2023

Coffee Barista

Judes Health And Java House
07.2021 - 04.2022

High School Diploma -

Homeschool

Oklahoma Wesleyan University

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Summer Hagen