Summer Herrarte

Louisville,KY

Summary

Sales-focused professional with 4+ years of experience supporting revenue growth through inbound lead qualification, outbound engagement, and account-based outreach in fast-paced, quota-driven environments. Proven ability to identify qualified opportunities, nurture prospects through the sales cycle, and collaborate with Sales and Marketing teams to drive pipeline growth. Highly organized, process-oriented, and experienced working remotely while consistently meeting performance targets.

Overview

years of professional experience

Work History

Sales Development / Business Chat Representative

T-Mobile for Business

04.2021 - 01.2026

Followed up on inbound marketing leads and identified qualified sales opportunities through consultative discovery conversations
Managed a high volume of daily prospect interactions while consistently meeting or exceeding activity, response time, and quality quotas
Qualified business prospects by uncovering needs, timelines, and decision-makers before routing opportunities to Account Executives
Supported account-based engagement by researching business profiles and aligning solutions to customer requirements
Nurtured leads through ongoing education and strategic follow-up until sales-ready
Maintained accurate activity tracking, lead qualification data, and pipeline updates within CRM systems
Collaborated closely with Sales and Marketing teams to support outreach campaigns and revenue objectives
Recognized for strong communication skills, attention to detail, and ability to manage multiple conversations simultaneously in a fast-paced environment

Youth Services Library Assistant

Temecula Public Library

08.2014 - 02.2017

Assisted patrons with account inquiries, circulation services, and record management
Supported community programs while maintaining accurate documentation and customer records

Education

Associate of Science - Business Administration

Jefferson Community & Technical College

Certificate - Associate of Business Administration

Jefferson Community And Technical College

Louisville, KY

Skills

Sales Development (BDR / SDR)
Inbound & Outbound Prospecting
Lead Qualification (MQL → SQL)
Account-Based Outreach & Research
Discovery & Needs Assessment
CRM Documentation & Pipeline Tracking

Quota & Activity Management
Sales & Marketing Collaboration
Multi-Touch Outreach Campaigns
Microsoft Office Suite
CRM software

Timeline