Summer Howe
Anthem,AZ
Summary
Dedicated student interested in applying excellent communication and interpersonal skills to a part-time role. Experienced in customer service, company optimization, and task efficient industries. Enthusiastic towards building a positive work environment and contributing to company goals.
Overview
3
3
years of professional experience
Work History
Server/Counter
Streets of New York Restaurant
Cave Creek, AZ
11.2023 - Current
- Proficient conversational skills, customer service credibility, order processing and company satisfaction.
- Built connections within the team of varying positions in the restaurant industry and created a positive work environment.
- Completed through opening, closing shifts and shift change functions to maintain operational standards each day.
Customer Service/Sales Assistant Paid Internship
Arizona Speaker Series
Phoenix, AZ
01.2021 - 01.2022
- Received coaching for targeted goals in interview, technical and professional development.
- Acquired business fundamentals and completed industry specific training focused on technical skills, company knowledge, and attention to detail for paid internship readiness.
- Simplified complex technical concepts into easily understandable language, resulting in user comprehension and reduced support ticket inquiries.
- Collaborated with management and team members to learn software, update company websites and efficiently edit member based spreadsheets.
Server
The Enclave at Anthem Senior Living
Anthem, AZ
10.2020 - 02.2021
- Heavily contributed to a positive living environment for a wide range of residents. Ex: actively participated in events, entertainment theme-dinners, etc.
- Built community through engagement, consistency and dedication to meeting resident needs.
- Grew a strong sense of serving skills resulting in proficient schedule management and people/employee skills.
Education
Bachelor of Science - Strategic Communication+Public Relations Emphasis
Northern Arizona University
Flagstaff, AZ05-2026
High School Diploma -
Boulder Creek High School
Anthem, AZ05-2022
Skills
- Leadership
- Communication/Customer Service skills
- Time & Schedule Management
- Attention to detail
- Intentional listening skills
- Teamwork and collaboration
Affiliations
- Peer Jacks Club Member: Northern Arizona University
- Finance Honors Certificate: Boulder Creek High School
- Event Volunteer at CoAmerica Theatre: Arizona Speaker Series
Timeline
Server/Counter
Streets of New York Restaurant
11.2023 - Current
Customer Service/Sales Assistant Paid Internship
Arizona Speaker Series
01.2021 - 01.2022
Server
The Enclave at Anthem Senior Living
10.2020 - 02.2021
Bachelor of Science - Strategic Communication+Public Relations Emphasis
Northern Arizona University
High School Diploma -
Boulder Creek High School
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