Grace McIntyre
Westlake
Summary
Experienced with sales leadership, team management, and strategic planning. Utilizes effective sales strategies and mentorship to drive team performance. Track record of fostering client relationships and optimizing sales processes.
Experienced with monitoring customer service interactions to ensure quality and compliance. Utilizes analytical skills to identify areas for improvement and implement effective solutions. Knowledge of customer service principles and techniques to enhance overall performance and satisfaction.
Overview
1
1
year of professional experience
Work History
Server/Counter
Sweet Basil Pizzeria
06.2021 - 11.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
BBA - Integrated Strategic Communications
University of Kentucky
Lexington, KY05-2027
MBA - Journalism
University of Kentucky
Lexington, KY05-2027
High School Diploma -
Rocky River High School
Rocky River, OH06-2024
Skills
- Customer service
- Effective communication
- Team collaboration
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- High volume dining
- Service prioritization
- Supply restocking
- Inventory management
Timeline
Server/Counter
Sweet Basil Pizzeria
06.2021 - 11.2022
BBA - Integrated Strategic Communications
University of Kentucky
MBA - Journalism
University of Kentucky
High School Diploma -
Rocky River High School
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