Summer Jefferson
Summary
Professional with experience ensuring safe and efficient sterilization of medical instruments and equipment. Skilled in decontamination, sterilization, and inventory management, with strong focus on maintaining high standards of hygiene and safety. Reliable team player known for adapting to changing needs and consistently delivering results. Known for attention to detail, strong organizational skills, and effective communication
Overview
5
5
years of professional experience
Work History
Sterile Processing Technician
Methodist Le Bonheur Germantown Hospital
09.2024 - 10.2024
- Wrapped trays, instrument packs, and sets.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
- Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
Team Member
Whole Foods Market Inc
06.2022 - 08.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Assisted with inventory counts and stocking of merchandise.
Package Handler
Amazon
11.2019 - 08.2022
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
Customer Service Representative
Macys Department Store
01.2022 - 04.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Associate of Applied Science - Sterile Processing
Concorde Career College
Memphis, TN11-2024
High School Diploma -
Cordova High School
Memphis, TN05-2018
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Cash handling
- Flexible schedule
- Heavy lifting
- Shipping and receiving
Timeline
Sterile Processing Technician
Methodist Le Bonheur Germantown Hospital
09.2024 - 10.2024
Team Member
Whole Foods Market Inc
06.2022 - 08.2024
Customer Service Representative
Macys Department Store
01.2022 - 04.2022
Package Handler
Amazon
11.2019 - 08.2022
Associate of Applied Science - Sterile Processing
Concorde Career College
High School Diploma -
Cordova High School
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