Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Summer Lindsey

Gulf Breeze,FL

Summary

Driven by a passion for excellence, I leveraged my expertise in wedding floral design and sales at Morgan County Flower Co. to significantly enhance customer satisfaction and expand our clientele. My adeptness in plant care and innovative marketing strategies fostered a collaborative environment, boosting team performance and driving business growth.

Overview

14
14
years of professional experience

Work History

Floral Designer

Morgan County Flower Co.
01.2020 - 02.2022
  • Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
  • Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
  • Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
  • Adapted quickly to changing trends in the floral industry, acquiring new skills as needed to effectively serve diverse client needs.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.
  • Researched latest design trends, colors, and vendor products for use in new pieces.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
  • Increased repeat business by providing exceptional customer service and consistently delivering high-quality floral arrangements.
  • Collaborated with event planners to create memorable floral installations for weddings, corporate events, and special occasions.
  • Prepared potted plants and bouquets based on customer requirements.
  • Designed custom sympathy arrangements that provided comfort during difficult times while reflecting the personality of the deceased loved one.
  • Contributed ideas to improve overall shop aesthetic, optimizing workflow efficiency within studio spaces while enhancing customer experience in retail areas.
  • Revitalized store displays with seasonally appropriate arrangements showcasing current trends in color palettes and materials usage.
  • Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
  • Expanded clientele base through targeted marketing efforts, including social media outreach and participation in community events.
  • Mentored junior designers in advanced techniques, fostering a collaborative and supportive team environment.
  • Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
  • Proficient in utilizing floral design software to create custom arrangements.

Manager of Cellular Stores

Cellular Connection
06.2008 - 02.2021
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
  • Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
  • Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Managed senior-level personnel working in marketing and sales capacities.

Education

Associate of Applied Science -

Calhoun Community College
Tanner, AL
05.1997

High School Diploma -

Austin High School
Decatur, AL
05.1995

Skills

  • Wedding Floral Design
  • Floral shop assistance
  • Sales and Marketing
  • Plant Care Knowledge

References

Professional 


Bruce Garrison 

3730 Chula Vista Dr SW

Decatur , Al 35603

256-318-2025


Personal


Sam Denham 

4333 Chickasaw Dr. 

Huntsville, Al 35801

256-362-4368


Sheila Tate

1619 Abby Loop

Foley, Al. 36535

256-565-3313


Jill Woods 

6839 Pleasant Hill Dr

Decatur , Al 35603

256-345-3674



Timeline

Floral Designer

Morgan County Flower Co.
01.2020 - 02.2022

Manager of Cellular Stores

Cellular Connection
06.2008 - 02.2021

Associate of Applied Science -

Calhoun Community College

High School Diploma -

Austin High School

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Summer Lindsey