SUMMER MURPHY
Orlando,Florida
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
16
16
years of professional experience
Work History
Inventory Specialist
WIS Inventory Services
Orlando, Florida
09.2021 - Current
- Provided support during internal audits related to material management processes
- Utilized barcode scanners to quickly update inventories in the system.
- Performed scheduled inventory counts and supply audits.
Medicare Insurance Agent
Medicare Group USA
Lake Mary, Florida
06.2024 - 12.2024
- Assisted clients in completing applications, forms, and other paperwork related to enrollment process.
- Identified opportunities for cross-selling additional policies or services.
- Built relationships with existing customers to encourage renewals and referrals.
- Maintained accurate records of all customer interactions, including contact information, policy changes, payment histories.
- Analyzed client needs and recommended suitable products to meet their requirements.
Billing/Scheduling Manager
Marcos Bustamante Inc
Apopka, Florida
08.2018 - 09.2021
- Provided guidance and support to supervisors on best practices for managing personnel.
- Advised management on ways to reduce labor costs while maintaining quality service.
- Provided teams with clear objectives and consistent, performance-oriented policies.
- Managed daily workloads by organizing effective schedules and delegating tasks.
Bar Manager
Fish Bones
Lake Mary, Florida
08.2009 - 03.2014
- Ensured compliance with local health codes regarding food storage temperatures or alcohol serving guidelines.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Created signature beverages to increase revenue and patron loyalty.
- Resolved escalated customer complaints to maximize satisfaction and loyalty.
Education
Diploma -
Apopka High School
Apopka, Florida05.2000
General studies -
Valencia Community College
Orlando, FloridaSkills
- Inventory management
- Customer relationship management
- Schedule management
- Team leadership
- Problem solving
- Effective communication
- Discrepancy resolution
- Teamwork and collaboration
- Customer service
Timeline
Medicare Insurance Agent
Medicare Group USA
06.2024 - 12.2024
Inventory Specialist
WIS Inventory Services
09.2021 - Current
Billing/Scheduling Manager
Marcos Bustamante Inc
08.2018 - 09.2021
Bar Manager
Fish Bones
08.2009 - 03.2014
Diploma -
Apopka High School
General studies -
Valencia Community College