Summer Newell
Tulsa,United States
Summary
Detail-oriented administrative professional with several years of experience in business administration, banking operations, and customer service. Proven ability to manage records, process financial transactions, and support executive leadership. Recognized for strong organizational skills, accuracy, and the ability to multitask effectively in fast-paced environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Lead
Better Business Bureau
Tulsa, OK
06.2021 - Current
- Provide high-level administrative support to executive leadership, including direct assistance to the Vice President
- Review and verify business records to ensure compliance with licensing and regulatory requirements
- Manage inbound calls and customer inquiries, delivering professional and timely service
- Maintain accurate records through data entry and database management
- Process payments, update billing information, and manage financial documentation
- Generate and distribute invoices while ensuring accuracy and proper recordkeeping
- Support event coordination, collections, and application processing initiatives
Bank Teller
Prosperity Bank
Tulsa, OK
11.2018 - 06.2021
- Processed a high volume of financial transactions including deposits, withdrawals, transfers, and cashier’s checks
- Maintained accurate cash drawer balances and ensured compliance with banking procedures
- Assisted customers with account maintenance, updates, and general banking needs
- Ordered and managed domestic and foreign currency inventory
- Delivered customer service both in-person and over the phone
- Met monthly sales goals through product recommendations and client outreach
- Conducted follow-up calls to strengthen customer relationships
Assistant Manager
Hammer Williams Company
Mannford, OK
09.2014 - 11.2018
- Supported daily store operations and supervised staff
- Managed employee scheduling and shift coordination
- Handled cash transactions and maintained register accuracy
- Resolved customer concerns and ensured a positive customer experience
- Maintained store organization, cleanliness, and operational efficiency
Skills
- Administrative Support
- Data Entry & Records Management
- Customer Service & Client Relations
- Microsoft Office (Word, Excel)
- Cash Handling & Financial Transactions
- Banking Operations
- Phone & Email Communication
- Time Management & Organization
- POS Systems
- Problem Solving & Decision Making
- Office administration
- Document management
- Organizational leadership
- Workload prioritization
- Relationship building
- Deadline oriented
- Account reconciliation
Certification
Driver’s License
Awards
Quality Award – March 2021: Recognized for excellence in performance, accuracy, dependability, and commitment to customer satisfaction.
Timeline
Administrative Lead
Better Business Bureau
06.2021 - Current
Bank Teller
Prosperity Bank
11.2018 - 06.2021
Assistant Manager
Hammer Williams Company
09.2014 - 11.2018