Summer Olson
Riverside,CA
Summary
Reliable general office skills with experience in administrative roles and managing office operations. Effectively supports business leaders and teams with strong organizational and communication skills. Demonstrates consistently positive attitude and commitment to customer satisfaction to produce high-quality work.
Overview
30
30
years of professional experience
Work History
Coordination Assistant
Dry County Restoration, LLC
Corona, CA
04.2023 - 02.2025
- Developed and maintained relationships Customers and Insurance Adjusters
- Managed schedules and deadlines for multiple projects, ensuring timely completion and client satisfaction.
- Facilitated effective communication among team members by managing email correspondence and distributing relevant information promptly.
- Created comprehensive photo reports on project.
- Served as a liaison between different departments within the organization, helping streamline processes for better collaboration across teams.
- Provided exceptional customer service while addressing inquiries from clients.
- Handled incoming calls professionally while directing inquiries to appropriate departments or personnel as necessary.
- Maintained a well-organized filing system for easy access to important documents, enhancing overall efficiency.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Purchasing Manager
Otto Aviation
Yorba Linda, CA
10.2015 - 10.2020
- Sourced vendors, built relationships, and negotiated prices.
- Purchased new products and oversaw inventory stocking and availability.
- Managed supplier relationships to ensure timely delivery of products and services.
- Achieved cost savings by negotiating contracts and pricing with suppliers.
- Used PO System to authorize and monitor purchase orders.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Identified cost-saving opportunities by conducting comprehensive review of procurement process.
Office Assistant
Otto Laboratories
Yorba Linda, CA
10.2014 - 10.2015
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing and organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Processed incoming and outgoing mail and packages according to established procedures.
- Purchased and maintained office supplies.
Hairstylist
Family Cuts
Riverside, CA
02.2001 - 09.2014
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Counted and documented opening and closing cash amounts daily.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Determined appropriate hair treatments based on conditions and textures.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Provided exceptional customer service, ensuring client satisfaction and repeat business.
- Maintained clean and organized work station, complying with health and safety standards.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Scales Operator
Brea Green Recycling
Brea, CA
07.1998 - 03.2000
- Maintained smooth operations by promptly addressing any scale malfunctions or issues.
- Promoted a positive company image by maintaining a clean, organized work area at all times.
- Operated weigh scales.
- Enhanced efficiency by accurately weighing and recording incoming and outgoing materials.
- Contributed to a safe work environment by monitoring compliance with safety regulations and reporting potential hazards.
- Facilitated effective communication between scale house, yard personnel, and management to ensure seamless operation coordination.
- Answered customer calls professionally and routed to appropriate person.
- Assisted in optimizing material flow with proper routing and documentation of trucks entering the facility.
- Greeted customers and provided excellent service to internal and external clients.
- Checked loads to identify contents and unauthorized or highly regulated materials.
Floral Assistant
Yorba Linda Flowers
Yorba Linda, CA
09.1994 - 11.1998
- Provided assistance in setting up floral displays at weddings, funerals, and other events to ensure seamless execution.
- Utilized strong time management skills to delicately balance heavy workloads during busy holiday seasons, effectively meeting customer expectations.
- Coordinated delivery schedules with drivers to guarantee timely arrival of arrangements while minimizing transportation costs.
- Assisted lead florist with designing unique and creative floral displays for special events and occasions.
- Provided support during peak seasons by efficiently multitasking between multiple responsibilities without compromising quality or timeliness of deliveries.
- Increased repeat clientele through exceptional customer service skills and attention to detail.
- Collaborated with team members to complete large-scale projects on time and within budget constraints.
- Enhanced customer satisfaction by providing personalized floral arrangements and recommendations.
- Maintained inventory accuracy, ensuring proper stock levels of flowers, vases, and other supplies.
- Ensured optimal freshness of flowers through proper storage techniques, cutting stems at appropriate angles, and maintaining clean water sources in containers.
- Managed daily store operations including opening/closing procedures, cash handling, and housekeeping tasks for an organized workspace.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Prepared potted plants and bouquets based on customer requirements.
- Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
Education
Cosmetology License - Cosmetology
Fullerton College
Fullerton, CA02-2001
No Degree -
Fullerton College
Fullerton, CA06-1997
High School Diploma -
Troy High School
Fullerton, CA06-1995
Skills
- Meeting coordination
- Scheduling
- Fast learner
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Flexibility and adaptability
- File management
- Administrative duties
- File and record keeping
- Teamwork
- Customer service
- Insurance claims processing
- Reliability
- Adaptability and flexibility
- Self motivation
Timeline
Coordination Assistant
Dry County Restoration, LLC
04.2023 - 02.2025
Purchasing Manager
Otto Aviation
10.2015 - 10.2020
Office Assistant
Otto Laboratories
10.2014 - 10.2015
Hairstylist
Family Cuts
02.2001 - 09.2014
Scales Operator
Brea Green Recycling
07.1998 - 03.2000
Floral Assistant
Yorba Linda Flowers
09.1994 - 11.1998
Cosmetology License - Cosmetology
Fullerton College
No Degree -
Fullerton College
High School Diploma -
Troy High School