Summer Ortega
Best Buy
Austin
1
Language
6
years of professional experience
Results-driven Sales Generalist with experience in monitoring inventory levels, generating progress reports, and effectively communicating product features to customers. Proficient in Microsoft Office and skilled in inventory management and revenue generation. Possesses excellent customer service and communication skills, with a proven track record of achieving sales targets.
Experienced with legal research, document preparation, and case management. Uses organizational skills and attention to detail to maintain accurate case files and support attorneys effectively. Knowledge of legal procedures and protocols ensures seamless workflow and contributes to successful case outcomes.
Work History
Medical Records Paralegal / Law Assistant
1 Year 6 Months- Drafted and reviewed legal documents, ensuring compliance with procedural rules.
- Conducted legal research to support case preparation and strategy development.
- Managed case files, maintaining organization and accessibility for attorneys.
- Assisted in trial preparation by preparing exhibits and witness outlines.
- Edited and proofread legal documents to verify accuracy.
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
Customer Service Representative
3 Years 10 Months- Maintained a high level of professionalism when dealing with difficult customers.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Sales Generalist
3 Months- Monitored inventory levels across multiple warehouses ensuring adequate stock availability.
- Generated reports detailing progress against target goals on a monthly basis.
- Communicated product features, advantages, and benefits to customers.
Bartender
11 Months- Resolved customer complaints in a professional manner.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Greeted customers and provided excellent customer service.
Mobile Phone Expert
1 Year 1 Month- Created promotional materials for new and existing models of mobile phones.
- Developed relationships with vendors in order to secure better pricing deals.
- Provided recommendations on which type and model of phone would best suit individual customers' requirements.
Sales Representative
4 Months- Managed inventory levels by ordering sufficient stock for each account.
- Identified areas of improvement in existing processes and implemented solutions accordingly.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
Sales Representative
6 Months- Serves customers by selling products and meeting customer needs.
- Service existing accounts, obtain orders.
- Establish new accounts.
- Product knowledge.
- Focus sales efforts by studying existing products and phone features, meeting sales goals.
- Negotiate and Recommends changes in products, service and policy.
- Taking payments.
- Helping with technical issues.
- Resolve customer complaints.
- Helped keep store clean and presentable.
Education
High School Diploma
Skills
Basic Microsoft Word
Excel
Power Point
Basic Microsoft Office
Typing
Basic accounting
Payment Processing
Menu Memorization
Suggestive Selling
Point of sale systems
Inventory
Customer Service
Competitor research
Network development
Revenue Generation
Data Entry
File Management
Scheduling
Languages
Spanish, Conversational, To communicate with my community better
Interests
Outgoing
Charismatic
High energy
Motivated
I love to gym
hang out with friends
go out to eat!
Timeline
Medical Records Paralegal / Law Assistant
Sandoval & James Attorneys at Law
02.2025 - CurrentRead More
Sales Generalist
Best Buy
11.2024 - 02.2025Read More
Bartender
Union Draft House
10.2023 - 09.2024Read More
Customer Service Representative
Best Buy
10.2022 - CurrentRead More
Mobile Phone Expert
T-Mobile
09.2021 - 10.2022Read More
Sales Representative
Verizon Wireless
05.2021 - 09.2021Read More
Sales Representative
Metro PCS
11.2020 - 05.2021Read More
Del Valle High School
High School Diploma
Read More