Summary
Overview
Work History
Education
Skills
Timeline
Generic

Summer R. Elam

Santa Fe,TX

Summary

Experienced customer service leader looking to change my career path by joining a great team and developing my transferable skills to thrive in a new atmosphere creating a better work-life balance.

Overview

6
6
years of professional experience

Work History

Retail Assistant Manager

T-Mobile
Alvin, Texas
01.2024 - Current

Managed store operations, opened and closed store, ensured audit readiness, delegated tasks to team, de-escalated customer issues to enhance customer satisfaction.

  • Assisted in managing daily store operations and staff scheduling.
  • Trained new employees on customer service and sales techniques.
  • Facilitated inventory management through regular stock assessments and organization.

Team Member

Vape City Smoke Shop
Houston, TX
01.2022 - 12.2022

Team Member

Rudy's BBQ
Webster, TX
01.2021 - 12.2022

Education

Diploma -

Permian High School
Odessa, TX

Skills

  • Store operations
  • Inventory management
  • Team leadership
  • Task delegation
  • Sales techniques
  • Customer service

Timeline

Retail Assistant Manager

T-Mobile
01.2024 - Current

Team Member

Vape City Smoke Shop
01.2022 - 12.2022

Team Member

Rudy's BBQ
01.2021 - 12.2022

Diploma -

Permian High School
Summer R. Elam