Summer Reyneke
Locust Grove,GA
Summary
Aquatics and customer service professional with extensive experience in pool operations, staff supervision, swim instruction, and customer relations. Background includes lifeguarding leadership, aquatic safety, and managing pool service operations. Proven ability to coordinate staff, maintain safe aquatic environments, and deliver excellent service to the community. Seeking to contribute leadership, aquatics knowledge, and operational experience in an Aquatics Coordinator role.
Overview
2027
2027
years of professional experience
Work History
Vendor Management Specialist & Accounts Payable
Southern Exteriors
Jackson, GA
11.2024 - Current
- Process and verify accounts payable invoices to ensure accuracy and proper coding.
- Reconcile and release AP bills in Acumatica in accordance with company approval workflows.
- Review customer purchase orders for correct pricing and product details.
- Investigate and resolve pricing discrepancies with vendors and customers.
- Manage Excel-based import files for vendor invoices and maintain accurate financial records.
- Oversee employee credit card transactions through Emburse, ensuring proper documentation, approvals, and expense compliance.
- Coordinate with vendors regarding billing questions and payment status.
- Maintain organized documentation for financial transactions and vendor communications.
Service Manager
Main Street Pools
McDonough, GA
2019 - 2024
- Managed daily pool service operations including scheduling, staffing, and client accounts.
- Coordinated service routes and technician schedules to maximize efficiency.
- Performed and trained staff on pool water testing and chemical balancing, including chlorine, pH, alkalinity, and stabilizer levels.
- Diagnosed and corrected water quality issues to maintain safe swimming conditions and regulatory standards.
- Trained technicians on proper chemical handling, safety procedures, and pool system maintenance.
- Maintained inventory of pool chemicals, equipment, and supplies.
- Provided customers with education on proper pool chemistry and water maintenance.
- Built strong vendor relationships to improve pricing and product availability.
- Advised residential and commercial pool clients on water quality management and preventative maintenance.
Store Manager
Hampton Pools
McDonough, GA
2016 - 2018
- Oversaw daily retail operations including staff supervision and scheduling.
- Managed inventory and vendor relationships.
- Assisted customers with pool care products and maintenance solutions.
- Addressed customer concerns to maintain satisfaction and retention.
Server
The Italian Oven
Stockbridge, GA
2010 - 2016
- Delivered exceptional customer service in a fast-paced environment.
- Managed multiple tables and transactions with accuracy and efficiency.
- Trained new staff on service standards and procedures.
- Resolved customer concerns quickly and professionally.
Lead Lifeguard & Swim Instructor
Clayton County Parks & Recreation
Clayton County, GA
01.2006 - 01.2009
- Supervised lifeguard staff and ensured adherence to aquatic safety procedures.
- Monitored pool areas to enforce safety rules and respond to emergencies.
- Provided swim instruction to children and adults of varying skill levels.
- Assisted with swim lesson program organization and participant instruction.
- Maintained a safe and welcoming aquatic environment for patrons.
Education
Certified Pool & Spa Operator (CPO) (Previously Held)
Clayton State University
Morrow, GASkills
- Aquatic Safety & Supervision
- Lifeguard Leadership
- Swim Instruction
- Staff Training & Scheduling
- Customer Service & Conflict Resolution
- Pool Operations & Maintenance Knowledge
- Scheduling & Inventory Management
- Vendor Relations
- Strong Communication Skills
- Team Leadership
Timeline
Vendor Management Specialist & Accounts Payable
Southern Exteriors
11.2024 - Current
Lead Lifeguard & Swim Instructor
Clayton County Parks & Recreation
01.2006 - 01.2009
Service Manager
Main Street Pools
2019 - 2024
Store Manager
Hampton Pools
2016 - 2018
Server
The Italian Oven
2010 - 2016
Certified Pool & Spa Operator (CPO) (Previously Held)
Clayton State University